Support Secretary

3 weeks ago


Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

To provide support primarily for the ENT department, with potentially the cross covering of other departments within the SACCT division.

To facilitate audio-transcription of clinic letters, results and discharge letters, the validation of the RTT pathways, and to help support the medical secretaries within the department.

The post holder will be required to work as part of a team providing cross cover during periods of staff absence and annual leave.

An exciting opportunity has arisen within the SACCT Division for a Medical Support Secretary to provide administrative support to a team of medical secretaries and their respective consultant and clinical teams.

Previous experience of working within an administrative setting along with experience of audio typing is essential.

We are looking for a motivated, enthusiastic individual who is able to follow instruction, work on their own initiative and as part of a team. The maintenance of patient confidentiality and excellent customer care skills are essential to this post.

Please be aware the successful applicant may be asked to cross cover in other departments within the division

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents - it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

**Duties and Responsibilities (including but not limited to)**:
To retrieve patient case notes from across the Hospital.

Ensuring Health Record folders are traced to the location held on the hospital’s electronic HISS system.

Update the Hospital Information System to reflect the correct patient details

Ensure that all duties allocated are completed in a timely and satisfactory manner

Offer general support to the secretaries, including covering during periods of sickness/annual leave.

Liaise with, and work in harmony with, other areas of the Trust to promote patient experience.

To be an integral member of their assigned team.

Answering the phone, taking messages and acting upon the messages.

Comply with all duties stated in the job description

The post holder must comply with all relevant policies, procedures and training requirements

To undertake any other ad-hoc activities as directed.


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