Support Secretary

1 month ago


Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

The post holder will be required to provide a comprehensive administration support to the Personal Assistants within the Child Health Department.

The role will involve acting up as a Personal Assistant when they are on leave. An essential part of the role is the ability to manage and prioritise own workload without direct supervision including diary management, dealing with telephone calls and enquiries, typing minutes of meetings and random quality checking of typist work..

Other duties will include word processing, keyboard skills, audio-typing, use of G2 voice recognition system, data processing, information technology, communication and organisational skills. Holiday cover for other Personal Assistants will also be a requirement of the post.

Process some reports and correspondence using the G2 voice recognition system and Nexus. Type occasional reports and other clinical / non-clinical correspondence from transcription/audio tape, using word processing packages. This would include multidisciplinary reports, developmental reports, referral letters, clinic letters etc.

Manage patients’ investigation results under the direction of the Consultant.

Ensure that referrals are processed, managed and distributed in accordance with the referral pathway.

Liaise with GP’s as appropriate.

Arrange patients’ clinic appointments, using the hospital HISS system, in liaison with the Consultant and members of the team.

Liaise with and other health care professionals.

Maintain RTT pathways using the hospital HISS system.

Cover all aspects of the Medical Secretary Role to allow for appropriate cross cover within the department.

Monitor clinics on a regular basis to ensure efficiency.

Co-operate fully in the collection and input of clinical information into appropriate Trust and other systems as required.

Be prepared to work flexibly at all times, covering other essential admin duties for absent admin & clerical staff if required.

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents - it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.


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