Receptionist/admin Support

1 month ago

Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

An opportunity has arisen to join the Foot & Ankle Surgery Department based at Whitegate Drive Health Centre.

You will be motivated, enthusiastic, have good communication skills and work well within a team. The maintenance of patient confidentiality and excellent customer care skills are essential to this post.

Full time position, covering Reception duties during operating hours of the service, requesting case notes from across the Trust, Audio transcription of patient letters utilising the trusts G2 system & to support an extremely busy Foot and ankle surgery service with other admin duties as dictated.

Duties will include the retrieval of Health Record Folders, updating patient’s details in their Health Record Folder and on the Trust’s PAS/EMIS system, and Reception duties, to include prepping case notes for procedures and clinics and covering Reception duties, checking-in patients for procedures and outpatient clinics.

To work as part of the busy Administration team in the Foot and Ankle department at Whitegate Drive. This includes retrieving case notes from across the Trust on a daily basis, checking in patients for outpatient clinics and day case procedures and booking appointments.

Training on the Hospital Information System, will be provided.

**Qualifications**: 3 GCSE passes at level C or equivalent (to include English). ECDL qualification is desirable.

We are a very busy Unit who thrive on giving the best patient care we possibly can. We are a friendly and motivated Team who work well together and are about to embark on a significant recovery programme.

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents - it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

**Duties and Responsibilities(including but not limited to)**:
1. To request patient case notes from across the Hospital and associated peripheral hospitals.
2. Ensuring Health Record folders are traced to the location held on the hospital’s electronic HISS system.
3. Prepare case notes for clinic/day case theatre admission.
4. Reception duties to be covered in a polite and professional manner
5. Admit and process patient attendance within the associated clinics
6. To ensure a referral letter is available within the Health Record folder for new patients attending an outpatient appointment.
7. To add and amend administrative information (e. g updating the patients demographic details) regarding patients both on the HISS/EMIS system and within Health Record folder ensuring both the accuracy and completeness of the information required.
8. To correct in good time any errors discovered to the satisfaction of the Directorate Support Manager.
9. Update the Hospital Information System to reflect the correct patient details
10. Ensure that all duties allocated are completed in a timely and satisfactory manner
11. Offer general support to the Foot & Ankle Secretary.
12. Liaise with, and work in harmony with, other areas of the Trust to promote patient experience
13. To be an integral member of their assigned team.
14. To adhere to the Medical Records Procedures.
15. Answering the phone, taking messages and acting upon the messages for both out patient and day case attendances
16. Constantly review admin processes and consider ways in which to improve them
17. Comply with the job description statement
18. The post holder must comply with all relevant policies, procedures and training requirements
19. To undertake any other ad-hoc activities as directed.

  • School Receptionist

    4 days ago

    Blackpool, United Kingdom Vida Education Full time

    Vida Education are looking to recruit an experienced Receptionist for a full time, potentially permanent role. **YOU WILL NEED TO BE;** - Professional - the role involves dealing with a variety of people both in person and on the phone. - Computer literate. - Organised - the role will also involve assisting in other administrative duties for staff...

  • Front of House Dental Receptionist

    1 week ago

    Blackpool, United Kingdom Ivory Dental Care Full time

    We have an exciting opportunity for a Front of House Dental Receptionist to join our fantastic team. No previous Dental experience is necessary, training will be provided. - **Are you?**_ - A truly brilliant organiser_ - Highly resilient and adaptable_ - Smart, fast thinking and confident_ - Passionate and outgoing_ - Super high emotional intelligence_ -...

  • Telephone Receptionist

    4 weeks ago

    Blackpool, United Kingdom Alexander Grace Law Full time

    **ROLE DESCRIPTION: TELEPHONE RECEPTIONIST** **Our Telephone Receptionists are responsible for answering calls, directing them to our conveyancing teams or dealing with queries appropriately to provide a courteous and efficient service to our clients. They are often the first point of contact to our clients and therefore set the tone for communication and...

  • Receptionist

    4 weeks ago

    Blackpool, United Kingdom OnlyFE Full time

    Receptionist £12,278 per annum Blackpool Sixth is an outstanding college specialising in 16-19 education, we have an exciting opportunity for a Receptionist to join our team. This permanent position is well suited to you if you are looking to develop your career in customer service ina thriving, friendly and supportive workplace. The post is college staff...

  • Medical Receptionist

    4 weeks ago

    Blackpool, United Kingdom Highfield Surgery Full time

    **We are looking to hire a part time Medical Receptionist to join our busy reception team on a Fixed term contract covering Maternity Leave.** **24 hours per week** Monday 8am-6pm Tuesday 8am-6pm Thursday 8am-2pm - **The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this...

  • Receptionist

    4 weeks ago

    Blackpool, United Kingdom Essential Employment Full time

    **Receptionist needed in Blackpool, £11.18ph **PAYE - 0007 9E6A / 1** 22.5 hours per week - 12:30pm to 5:00pm Monday to Friday The role provides professional reception services at the Business Hubs and administrative support to the Business Support Team. The Business Hubs offer serviced offices, meeting rooms and virtual office services to local,...

  • Information and Admin Support Apprentice

    4 days ago

    Blackpool, United Kingdom Empowerment Charity Lancashire Full time

    **We're seeking someone to join Healthwatch Blackpool as an Information and Admin Support Apprentice.** Our mission is to enhance health and care for the people of Blackpool. We're embarking on a new project focusing on aspects such as housing, mental health, jobs and education, and the first two years of a person's life. In this role, you'll be based at...

  • Medical Receptionist

    4 weeks ago

    Blackpool, United Kingdom Highfield Surgery Full time

    **33 hours per week** Monday 8am-6pm, Tuesday 8am-2pm, Thursday 8am-6pm and Friday 8am-6pm **27 hours per week** Monday 9.30am-6pm, Tuesday 9.30am-2pm, Thursday 9.30am-6pm and Friday 9.30am-6pm **24 hours per week** Monday 8am-2pm, Tuesday 8am-2pm, Thurday 8am-2pm and Friday 8am-2pm **18 hours per week** Monday 12pm-6pm, Thursday 12pm-6pm and Friday...

  • Receptionist

    1 day ago

    Blackpool, United Kingdom mydentist Full time

    We are looking for a friendly, motivated receptionist to work in a busy NHS and private dental practice in Blackpool FY1 Receptionist experienced is preferred but not essential as training will be provided. **Key accountabilities** **Performance** - Excellent communication skills - Take ownership of the daily and weekly reception tasks - Support the...

  • Receptionist

    2 weeks ago

    Blackpool, United Kingdom Bayswood Care Group Full time

    **Park View nursing home,** Blackpool is looking to recruit **receptionist** to join our already amazing team. - A salary of £9.90 per hour - DBS provided - Uniforms provided - In house trainer to support with any training requirements - Holiday pay - 5.6 weeks per year pro-rota - Enrolment in the company pension The hours of working will be 9 am until...

  • Receptionist

    1 day ago

    Blackpool, United Kingdom Genting Full time

    **Receptionist - Genting Casino Blackpool**: **Salary**: 14,382.14 Brand: Genting Casinos Published: 29 May 2024 Location: Genting Casino Blackpool Department: Administration Closing Date: 16/06/2024 **JOB DESCRIPTION** Are you a friendly person who can warmly welcome our guests? Have you got strong communication skills? A fantastic opportunity has...

  • Office Receptionist/office Administrator

    2 days ago

    Blackpool, United Kingdom JAM Physio Full time

    We seek a top calibre, highly organised receptionist/Administrator to support our team and patients. We are a successful private physiotherapy clinic based in Blackpool. We pride ourselves on high-quality friendly patient care. **Main responsibilities**: **Essential requirements for this position include**: Command of the English language with good writing...

  • Receptionist

    4 days ago

    Blackpool, United Kingdom Britannia Hotels Full time

    Location: Blackpool, United Kingdom FY2 9AAAddress: Queens Promenade Apply now and you could be working at The Norbreck Castle Hotel! One of the largest hotels of the Britannia chain. Grand and vibrant, this unique structure sits proudly overlooking the Irish Sea. The Norbreck Castle features a Health & Fitness club, as well as other facilities including...

  • Receptionist - Part Time

    7 days ago

    Blackpool, United Kingdom Glenholme Healthcare Ltd Full time

    **Receptionist** **Location: Bispham Gardens, Blackpool** **Working Hours: 9 am - 5 pm, part-time 2 days per week, Monday & Tuesday, and occasional weekend cover may be required.** **Salary**: £11.50 per hour Glenholme Healthcare is looking for an enthusiastic and customer-focused part-time Receptionist for our care home in Blackpool. Whether you have...

  • Receptionist

    1 hour ago

    Blackpool, United Kingdom Britannia Hotels Full time

    Location: Blackpool, United Kingdom FY2 9AAAddress: Queens Promenade Apply now and you could be working at The Norbreck Castle Hotel! One of the largest hotels of the Britannia chain. Grand and vibrant, this unique structure sits proudly overlooking the Irish Sea. The Norbreck Castle features a Health & Fitness club, as well as other facilities including...

  • Receptionist - Blackpool

    8 hours ago

    Blackpool, United Kingdom Genting Casinos Full time

    Receptionist - Blackpool Receptionist - Genting Casino Blackpool Send to a Friend Apply Now Salary: 14,382.14 Brand: Genting Casinos Published: 29 May 2024 Location: Genting Casino Blackpool Department: Administration Closing Date: 16/06/2024 JOB DESCRIPTION Are you a...

  • Receptionist - Blackpool

    1 hour ago

    Blackpool, United Kingdom Genting Casinos Full time

    Receptionist - Blackpool Receptionist - Genting Casino Blackpool Send to a Friend Apply Now Salary: 14,382.14 Brand: Genting Casinos Published: 29 May 2024 Location: Genting Casino Blackpool Department: Administration Closing Date: 16/06/2024 JOB DESCRIPTION Are you a...

  • Receptionist

    4 days ago

    Blackpool, United Kingdom Genting Full time

    **Receptionist - Genting Casino Blackpool**: **Salary**: 21,500 Brand: Genting Casinos Published: 06 Mar 2023 Location: Genting Casino Blackpool Department: Administration Closing Date: 16/04/2023 Genting Casinos is part of the Genting Group, one of Malaysia's largest corporations who employ approximately 62,000 people globally. In the UK, we operate...

  • Receptionist/admin

    6 days ago

    Blackpool, United Kingdom Bloomfield Medical Centre Full time

    To meet and greet patients at main reception. Sign-post patients to the correct department or clinical person. Maintain prescriptions in an alphabetical order and ensure Pharmacies collection drivers follow practice protocol. Scan letters and incoming information regarding Bloomfield Medical patients onto the relevant record. Open and distribute incoming...

  • Medical Receptionist

    4 weeks ago

    Blackpool, United Kingdom Highfield Surgery Full time

    **We are looking to hire two part time roles or one 27 hour role.** **Preference can be discussed at interview** **Option 1 - 15 hours a week** **Wednesday - 8am - 2pm** **Friday - 8am - 6pm** **Option 2- 21 hours a week** **Wednesday - 8am - 2pm** **Thursday - 12pm - 6pm** **Friday - 8am - 6pm** **Option 3 - 27 hours a week** **Monday - 8am -...