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HR Process Specialist
4 months ago
**Job Title**:HR Process Specialist
**Job Location**:Sunbury-on-Thames (3 days in office, 2 days from home)
**Contract Length**:6 months (possibility of extension)
**Industry**:Oil and Energy, HR
**Working hours**:8 per day/ 40 per week
**Role Overview**:
Services & Solutions is an internal global shared services organisation, responsible for delivering centralised and standardised HR services for bp from a number of geographical delivery centres as appropriate for bp’s footprint. Services & Solutions are the first point of contact for HR related matters; the team are policy and process experts, dedicated to delivering the best customer experience.
The purpose of the Regional Delivery Centre People Core Specialist role is to provide information
and guidance to bp employees on employee processes and data changes across the breadth of the Workday solution.
**What you will do**:
- Support the delivery and processing of end to end HR activities with high volumes and completing these tasks in the HR system.
- Collaborating and managing customer relationships and queries via our CRM system.
- Perform the review approval steps in Workday to ensure these are in line with policy and procedure.
- Ensure adherence to process user guides and standard data input forms.
- Perform transactions and manage associated tasks for employees with regards to designated workstream in Core People Services.
- Risk Management - acts with high level of integrity and respect for data privacy. Takes steps to mitigate against risks in this space and knows when to bring up any concerns.
**What you will have**:
- Strong attention to detail.
- High level of accuracy.
- Strong customer service skills.
- Digital Fluency.
- Numeracy and analytical thinking.
- Foundational knowledge of Systems such as Workday, Eracu.
- Foundational knowledge of CRM system Salesforce.
- Technical Capability
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status._