Events Ops Assistant

6 months ago


Banbury, United Kingdom Soho House & Co. Full time

**Who We Are**

We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.

**Events Ops Assistant **- **£15 per hour + Surplus Service Charge**

**What's in it for you?**
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Financial Incentive based on House Performance (Quarterly)
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

**Soho Farmhouse...**

Surrounded by 100 acres of Oxfordshire countryside, Soho Farmhouse is a destination for food and drink, wellness and outdoor activities. Two hours' drive or a short train from London, we have 114 bedrooms, including cabins, huts and farmhouse bedrooms to stay in, a state-of-the-art gym, Cowshed Spa, an indoor and outdoor pool and cinema. We have multiple food and beverage outlets on site, The Main Barn is the central hub, serving the club menu all day. On the mezzanine, Comfy Farm has sofas and an open fire place, while Fancy Farm is a more formal setting for lunch or dinner. There is also Pen Yen for Japanese izakaya-style dishes from the robata grill, bind and sashimi, and Blake's Kitchen for fresh bread, sausage rolls and cinnamon buns. Finally, there is The Little Bell, a local favourite, for nose-to-tail cooking and natural wine.

**The Role**

We are seeking an experienced **Events Ops Assistant** to join our team at **Soho Farmhouse **(OX7 4JS)**. The Events Operations Assistant is involved in providing exemplary service during various events and functions. Events Operations Assistant play a crucial role in ensuring that guests have a positive and enjoyable experience.

**Main Duties...**
- Greeting and assisting guests in a friendly and professional manner, addressing their needs, and ensuring overall satisfaction.
- Setting up and maintaining banquet or event tables, serving food and beverages, and clearing dishes in a timely and efficient manner.
- Effectively communicating with kitchen staff, bartenders, and other service team members to coordinate the smooth flow of the event.
- Paying close attention to details such as table settings, food presentation, and ensuring that guests' requests and preferences are met.
- Quickly addressing any issues or challenges that may arise during the event, such as handling special dietary requests or resolving guest concerns.
- Collaborating with other event staff, including servers, bartenders, and event coordinators, to ensure seamless execution of the event.
- Working efficiently to ensure timely service and contribute to the overall success of the event.

**What we are looking for in a Events Ops Assistant...**
- 1-2 years' experience in a busy high-profile hospitality venue.
- Team player who communicates well with all colleagues
- Punctual, reliable and trustworthy
- Sense of urgency
- Yes, yes, yes mentality
- Ability to multitask and work in a fast-paced environment
- Have a genuine passion for Events as well as F&B
- Flexible and available to work both opening and closing shifts when required including weekends and late nights.

**Expected working hours for a Events Ops Assistant**:

- Varying shift times across the seven days, to include working evenings, weekends, opens & closes
- Average hours 32-45 hours per week

**Subsidised transport rate offered from**: Chipping Norton (OX7) & Banbury (OX15 & OX16)

**Opportunities for all


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