Administration Assistant

1 week ago

Banbury, United Kingdom Financial Edge Training Full time

**Administration Assistant**

**About Us**

Wall Street’s #1 training provider, Financial Edge, specializes in advancing the technical skills of finance professionals. Each year, the world’s top 4 investment banks choose our training, and last summer alone we taught over 12,722 participants across 2,169 virtual classrooms. Anyone can experience the same world-class training online through our range of instant enrolment courses and new subscription product, Felix. This is a fantastic opportunity to join a fast-growing, friendly and ambitious team with big plans for finance EdTech.

We are looking for a self starter, highly organised, and someone with excellent attention to detail. A person who enjoys variety, and is happy to work autonomously but also be part of a close team. This individual will not be afraid to get involved in a number of tasks. They will work closely with the Head of IT & Ops and Scheduling Manager as part of our wider Operations team.
- Coordinate and support all logistics relating to the summer training season. this involves communicating with client account managers and trainers in conjunction with the Scheduling Manager.
- Preparing travel itineraries (end to end) updating training calendars and ensuring all trainers have received these.
- Reviewing, validating and submitting purchase orders as part of the ordering process, raising POs, checking invoices to ensure PO’s are accurate.
- Organise the ordering and all logistics for printed materials purchased via our online store or as part of a training program.
- Supporting our finance team answering questions relating to POs and logístical queries.
- Assist with collating, reviewing and exporting data as required.
- General office admin duties, support the two MDs where necessary, organising miscellaneous orders as needed, be the main point of contact for general office queries and support.
- Assist with coordination of team events, help foster an inclusive and collaborative culture working together with HR.
- Support with triaging, distributing and responding to client queries (B2C) via our case management system, acting as the ‘case champion’ for non-technical queries ensuring responses are received quickly.
- Assisting Operations with any other administrative or support requests as required.

**Requirements**:

- At least 1 year of relevant working experience
- Proven track record of results in a previous role
- Able to work as part of a team; a real team player
- Skilled in Microsoft Office
- Self starter and not afraid of working on multiple tasks at once
- Excellent prioritization skills and time management
- Impeccable attention to detail and ability to work to tight deadlines
- Outstanding written and verbal communication skills

**Desirable**
- Previous experience in working in a fast paced / start up environment
- Communicating with clients in a supportive manner (i.e. customer service)
- Working knowledge of Microsoft 365
- Calm under pressure
- Interests across business, finance, and popular culture
- Willing to occasionally travel to one of our offices to spend time with the ops team

**Our Offer**
- This is a full-time position; we encourage a flexible hybrid working structure, based from either our London or Banbury offices.
- Competitive salary offered depending on experience
- Equivalent of 23 days holiday per year
- Private health insurance
- Employer pension contributions

**Salary**: £25,000.00-£29,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- Private medical insurance
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: Hybrid remote in Banbury, OX16 9PA

Reference ID: Admin Assistant

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