Junior Event Administrator for Event Catering
5 months ago
Job Summary:
**Responsibilities**:
- Answer and direct phone calls with professionalism and excellent phone etiquette
- Maintain an organised office environment by handling clerical tasks
- Type and distribute correspondence, reports, and other documents
- Perform data entry tasks accurately and efficiently
- Assist in various administrative duties alongside the wider team
- Manage financial records of clients
- Computerise information for easy access and retrieval
Job Role Details:
- Reporting to and working in conjunction with Senior Event Administrator
- Working alongside the Senior Event Administrator to facilitate clear, effective, and timely administration and client liaison of entire event portfolio across the company.
- Ensure all events are planned and delivered to the company standard, achieving continuity, client care and attention to detail.
- Effective time management of all administration and tasks with the ability to organise according to priority.
- Completing correspondence to all new enquiries and bookings as well as existing communications.
- Event planning and final details administration cooperating with event venues.
- Assist event venues in sales process, ensuring new enquiries are given sufficient attention and cooperation to capture bookings.
- Ability to create menu proposals to company standard in a timely manner with follow up administration as required.
- Ensure brochures are up to date and reflecting current company pricing, content, and presentation.
- Effective organisation, planning, diarising, of client tasting sessions.
- Liaising with other departments in the planning, administration and delivery process of all and any events.
- Communicate to the entire company utilising existing CRM systems and other exsiting administration systems.
- Handling of client finances, ensuring processes are followed whilst liaising with the accounts team to ensure invoices are correct, up to date and paid in a timely fashion.
- Be adept across company platforms including but not limited to, Microsoft Office, Project Management, CaterSoft, Lightspeed, Gift-Pro, Eventbrite, InDesign and OpenTable.
- Collecting and checking final event paperwork produced by the administration team and adjusting accordingly.
- Preparing necessary requirements for events, including but not limited to stock, crockery, and glassware hire for upcoming event shifts.
- Attending a companywide weekly Op’s Meeting with a prepared administration ready to hand over to the Operations Team.
- Assist in creating and implementing training programmes and manuals in conjunction with Events and Opp’s Manager.
- High communication skills both written and verbal when liasing with clients.
**Experience**:
- Experience with CRM systems preferable
- Previous experience in an administrative role/environment is advantageous
- Proficiency in Microsoft Office and Excel
- Strong organisational skills with attention to detail
- Ability to handle clerical tasks efficiently
- Experience with data entry and administrative tasks
Company Benefits:
- Company Pension
- Subscription to wellness app
- NHS Top Up Scheme
- Life Insurance
- Free on-site Parking
- Free Lunch and snacks
Pay: Up to £22,000.00 per year
**Benefits**:
- Company events
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (required)
**Location**:
- Banbury, OX17 1DQ (preferred)
Work Location: Hybrid remote in Banbury, OX17 1DQ
Reference ID: JAA270724PHF
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