Customer Service Advisor

5 months ago


Nottingham, United Kingdom Saint Gobain Full time

**Why do we need you?** Okarno is looking for a Customer Service Advisor At our site in Ruddington**

Are you someone who is passionate about putting customers first, progressing your career, and having varied working days? If yes, then this role could be for you

At Okarno we are looking for a customer focused individual to join us as a Customer Service Advisor. In this role, you will be a customer service professional, passionate about delivering exceptional service to our customers. We want you to be fulfilled by the work you do and ultimately enjoy coming to work for Okarno every day.

**Okarno** is a leading distributor of some of the UK's must-have construction brands, offering a diverse choice of over 500 trade and DIY products. We’ve been supplying customers of all shapes and sizes for over 80 years, and now tailor our offering to match the needs of merchants, decorator centres and DIY stores across the UK.

**This role is offered on a hybrid basis with a minimum of 3 office days in the office.**

**What you will be doing**:
Our sites are busy places, with lots going on inside and out, and whilst the exact duties may vary here is a taster of the role.
- Respond to customer enquiries, process orders and contact customers across multiple businesses using a variety of communication methods
- Mastering more specialist services
- Contribute to a continuous improvement culture, identifying opportunities and generating ideas to improve our service
- Gather customer insight through the strong relationships you build to trigger business improvements
- Show a desire and commitment to develop your own skills and knowledge to perform at your best
- Mastering more specialist activities including managing export orders, dealing with bespoke orders, account management, customer care, and supporting our Plasterboard Recycling Scheme

**What we are looking for**:
We are looking for a customer-focused and proactive person who enjoys working as part of a team, whilst also being able to manage your own workload. No previous experience is required. Just a desire to learn and have a passion to put the customer first.

**What’s in it for me?**

In return for your hard work, we have a range of benefits to offer, some of which include; high street discounts, pension schemes, opportunities for career progression, and so much more.

**Are Okarno and Saint-Gobain inclusive employers?**

Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

**And what about flexibility?**

The world of work is changing. At Saint-Gobain, we’re always open to new ways of working. Everyone has different needs and commitments. We’ll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can’t promise to meet every request when we’re recruiting. But we do promise to listen.

If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you

Job Reference: GBR12085



  • Nottingham, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment - On-the-job training - Company perks Customer Service/Sales Advisor This is a full-time position from Monday-Friday. Immediate start date. **Duties**: -...


  • Nottingham, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment - On-the-job training - Company perks Customer Service/Sales Advisor This is a full-time position from Monday-Friday. **Duties**: - Assist customers with...


  • Nottingham, United Kingdom Quality Service Recruitment Full time

    Fancy a job where you can make a real difference to the team’s success through developing and growing your client base? Do you want to work in an environment which champions personal support and progression? Look no further than joining our successful Nottingham based team in as a Customer Service Advisor. No previous Recruitment experience is required,...


  • Nottingham, United Kingdom HireGiant Full time

    Here at HireGiant we are currently recruiting for a Customer Service Advisor for a busy client based in the Gunthorpe area. **The Customer Service Advisor Role will include**: - Meeting & Greeting customers and clients to the site. - Answering the telephone in a kind and friendly manner - General housekeeping of the front desk - Managing paperwork and...


  • Nottingham, United Kingdom Elizabeth Michael Associates Full time

    **Customer Service Advisor** **£23,000 per annum OTE £25,000** **NG8, Bilborough, Full Time, Permanent** Our client, a leading specialist in their field are recruiting a customer service advisor. The Customer Service Advisors are part of the first line customer support team that puts the customer at the heart of everything they do, delivering a world...


  • Nottingham, United Kingdom Page Personnel Full time

    Reputable organization within the not for profit sector - Competitive salaries and central location **About Our Client**: This established organisation within the higher education sector is seeking a full time Customer Service Advisor to join the enquiries team. The organisation prides themselves on their high levels of service and their presence within the...


  • Nottingham, United Kingdom Enva Full time

    **Location**: Nottingham (Colwick), England **Customer Service Advisor** Location Nottingham (Colwick) Department National Job Type Full time Contract Type Permanent **Customer Service Advisor** We are looking to recruit, a Customer Service Advisor to join our existing team at our site in Colwick working Monday to Friday, 08:00am - 17:00pm. **The...


  • Nottingham, United Kingdom Machine Mart Full time

    We have an exciting opportunity for a Customer Service Advisor to join our dedicated Customer Service team based within our Head Office Working closely within the Aftersales Department, your duties as Customer Service Advisor will include: - Maintaining accurate and concise records - Creation of job cards - Liaising with colleagues on a regular basis -...


  • Nottingham, United Kingdom NXGEN Full time

    NxGen Recruit are currently working with an established organisation who are looking to recruit a Customer Service Advisor on a permanent basis. This role is well suited to someone who enjoys speaking with customers and providing excellent customer service. You will be confident speaking with customers, logging information, investigating queries and...


  • Nottingham, United Kingdom 2Fawcett Recruitment Full time

    Role: Customer Service Advisor Type: Permanent Location: Derby **Salary**: £24,000 2fawcett are currently recruiting for a Customer Service Advisor for a business based in Nottingham. You will be required to manage the end to end customer service experience. **Duties**: - To record all customer interaction within company systems. - To use the relevant...


  • Nottingham, United Kingdom Enva Full time

    **Customer Service Advisor** We are looking to recruit, a Customer Service Advisor to join our existing team at our site in Colwick working Monday to Friday, 08:00am - 17:00pm. **The Role** **Responsibilities will include**: - Answering incoming telephone calls - Processing customer enquiries - Taking customer payments - Setting up new customer orders on...


  • Nottingham, United Kingdom People Solutions Full time

    **Customer Service Advisor**: £22,210 - £22,210 per year per year NG15 Permanent **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal...


  • Nottingham, United Kingdom Durrants Full time

    **Customer Service Advisor - £26,000 - £28,000** - Investigate and analyse customer concerns, providing accurate and timely responses. - Collaborate with internal teams to address root causes and implement corrective actions. **Communication**: - Maintain open lines of communication with customers, keeping them informed throughout the escalation...


  • Nottingham, United Kingdom Enva Full time

    **Customer Service Advisor** We are looking to recruit a Customer Service Advisor to join our existing team at our site in Colwick working Monday to Friday 08:00 - 17:00. **The Role** **Responsibilities will include**: - Answering incoming telephone calls - Processing customer enquiries - Taking customer payments - Setting up new customer orders on the...


  • Nottingham, United Kingdom TribePost Full time

    **Benefits**: - A competitive salary in a growing company committed to our people. - 29 days holiday incl. bank holidays. - Holidays increase with length of service. - Hybrid working. - Pension contributions. - Health scheme benefits. - Life Insurance (x 3 times salary). - Bike2Work Scheme. - Employee Assistance Program. - Free on-site parking. Enva is a...


  • Nottingham, Nottingham, United Kingdom Domestic & General Service GmbH Full time

    Job Title: Sales and Customer Liaison AdvisorJob SummaryWe are seeking a skilled Sales and Customer Liaison Advisor to join our team at Domestic & General Service GmbH. This is a fantastic opportunity for a motivated and customer-focused individual to work in a dynamic and supportive environment. The successful candidate will have excellent communication...


  • Nottingham, United Kingdom Enva Full time

    **Customer Service Advisor** We are looking to recruit, two Customer Service Advisors to join our existing team at our site in Colwick working Monday to Friday 08:00 - 17:00. **The Role** **Responsibilities will include**: - Answering incoming telephone calls - Processing customer enquiries - Taking customer payments - Setting up new customer orders on...


  • Nottingham, United Kingdom Badgemaster Ltd Full time

    **Customer Services Advisor** 30 years in the making, and Badgemaster is now proud to hold the title as the UK’s leading and largest British badge manufacturer. Established in 1992, Badgemaster has evolved considerably from its humble beginnings, organically growing to a stand today as an industry leader, a dedicated multi - million-pound badge making...


  • Nottingham, United Kingdom Boots Full time

    Summary Job Reference: - 210860BR Nottingham Support Office Permanent Full-time | Part-time **Customer Service Advisor** We are currently recruiting for Customer Service Advisors to join us in our busy Customer Support Centre, based at our Support Office in Nottingham. You will be working as part of our inbound Customer Service team, delivering...


  • Nottingham, United Kingdom Quality Service Recruitment Full time

    We are currently recruiting an individual who has a proven track record as a within the business-to-business customer service and development sectors. Earn up to £33,000 within your first year following a genuine career path! QS Recruitment can offer you excellent earning potential with genuine career development and extensive ongoing training. **What...