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Bookings Administrator
4 months ago
HEAD OFFICE
Bookings Administrator
Bookings Administrator
Bournemouth | Administration | Permanent | Full time
Up to £20,000 depending on experience
37.5 hours per week
Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.
Our team in our Bournemouth Hospital currently have an opportunity for an administrator within our Bookings team. Continue your journey with us whilst we’ll support you to be your best.
The Role
As an Administrator in our Bookings Department you will;
Deal with all administration tasks for inpatient/outpatient bookings including booking appointments, liaising with consultants, patients and various departments around the hospital and processing patient details.
Handle telephone enquires efficiently and effectively, providing excellent customer service.
Ensure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.
Ensure that work is carried out to required standard and within agreed working practices and procedures, prioritising the workload as necessary.
Require experience in a customer service role
Have good communication/interpersonal skills
Be a good team player
Have the ability to work independently
The Person
To succeed as an Administrator you will;
Have the ability to manage, appraise and interpret the right data, and to present it in a timely and professional manner.
Have experience within an administrative or customer facing environment would be a real advantage.
Have the ability and confidence to engage with a variety of stakeholders, including consultants, secretaries and patients
Demonstrate excellent customer service skills, with a positive can-do attitude.
Stay calm under pressure with the ability to multi-skill.
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From a cycle to work scheme to financial wellbeing support, gym membership, private healthcare and more. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
It starts with you.
