Customer Service Advisor
3 months ago
**LWC Drinks Ltd provides licensed establishments with all of their bar and sundry supplies. LWC Drinks are more than just a distributor and at 24th place in the Sunday Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 1000 people and they have 15 depots across the UK as well as a Support Centre and Hub distribution centre based in Openshaw, in Manchester.**
**Job Title: Customer Service Advisor - London Depot - Aylesbury**
**Reports To: Office Manager**
**Brief Overview**
Taking a high volume of incoming calls which include customer complaints, queries, orders etc, contacting potential customers, order processing and arranging deliveries
Taking part in regular Promotional Drives, up selling from Promotional Brochure on all calls. Utilising all available reports & systems.
**Core Duties**
- Building relationships with weekly telesales Out Bound customers, being a regular point of contact
- Ability to convert Incoming calls to Planned Out Bound calls.
- To ensure high standards of customer services, taking and inputting orders efficiently and accurately.
- To have a clear and personable telephone manner.
- Take ownership of solving customer issues through pro-active customer service.
- To promote the sale of LWC Drinks own brand products
- To retain strong relationships with account managers, helping them in acquiring new business and work on composite selling to Customers on their area's.
- To promote from our promotional brochure and up sell specific drives.
- Understanding the need to target specific Customers with products that are relevant to them.
- Responsible for certain administration duties within the office; confirmation, sorting the post, filing, processing orders etc.
**Key Skills**
- Excellent Customer Service Skills
- Use of Microsoft Excel for spreadsheets and records
- Ability to use the trinity system
- Good team work skills
- Good communication and relationship building skills
- Good product knowledge
**Salary**: £24,000.00-£26,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Free parking
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
-
Customer Service Advisor
1 week ago
Aylesbury, United Kingdom Pertemps Aylesbury Full timeCustomer Service Advisor - Aylesbury Pertemps Aylesbury is currently recruiting for a Customer Service Advisor for our client based in Aylesbury. As a Customer Advisor, you'll be part of the team responsible for making the customer's experience the best it can be. Answering customer's queries makes up a large part of your role, keeping in...
-
Customer Service Advisor
3 months ago
Aylesbury, United Kingdom Pertemps Network Group Full time**Customer Service Advisor**: - 612102114**£26,000 Per Annum** - Full Time**Permanent** **Aylesbury, Buckinghamshire** **Customer Service And Call Centre** **Job Description**: **_Customer Service Advisor - Aylesbury - Logistics Industry_** Pertemps Aylesbury is currently recruiting for a Customer Service Advisor to join our Logistics client based in...
-
Customer Service Advisor
3 months ago
Aylesbury, United Kingdom NRS Healthcare Full timeThis isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in Buckinghamshire is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UK’s leading provider of Community Equipment...
-
Customer Service Advisor
3 months ago
Aylesbury, United Kingdom NRS Healthcare Full timeThis isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in Aylesbury is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UK’s leading provider of Community Equipment Services, we...
-
Customer Services Advisor
3 months ago
Aylesbury, United Kingdom Bromford Full timeIf you are experienced in providing great customer service, you enjoy building relationships and getting to know people - you belong at Bromford. As a customer services advisor you’ll have the opportunity to make a real difference and change people’s lives for the better. Griffin Place operates in conjunction with Buckinghamshire Council, providing a...
-
Customer Services Advisor
3 months ago
Aylesbury, United Kingdom Bromford Full timeIf you are experienced in providing great customer service, you enjoy building relationships and getting to know people - you belong at Bromford. As a customer services advisor you’ll have the opportunity to make a real difference and change people’s lives for the better. Griffin Place operates in conjunction with Buckinghamshire Council, providing a...
-
Customer Services Advisor
3 months ago
Aylesbury, United Kingdom Bromford Full timeIf you are experienced in providing great customer service, you enjoy building relationships and getting to know people - you belong at Bromford. As a customer services advisor you’ll have the opportunity to make a real difference and change people’s lives for the better. Griffin Place operates in conjunction with Buckinghamshire Council, providing a...
-
Customer Service Advisor
4 weeks ago
Aylesbury, United Kingdom Barclays UK Full timeCustomer Service Advisor Step into the role of Customer Service Advisor, where you will be the first point of contact for our customers. You will provide assistance and guidance to each customer, giving a personal touch ensuring they feel valued and respected. You will have empathy, understanding and a passion for delivering excellent customer service. Full...
-
Customer Service Advisor
2 months ago
Aylesbury, United Kingdom Credit Security Limited Full time**Customer Service Advisors - Buckinghamshire** **Credit Security Limited - Whitchurch, Aylesbury.** CSL are currently offering an exciting opportunity for Contact Centre Advisors in this telephone-based role, for which you will be responsible for inbound and outbound calls. This is a permanent full-time position. CSL Group is a reputable well-established...
-
Customer Service Advisor
2 months ago
Aylesbury, United Kingdom Adecco Full timeAre you passionate about providing exceptional customer service? Do you have a genuine interest in helping customers and thrive in a fast-paced environment? Yes, then we would like to hear from you! Our client is seeking a Customer Loyalty Advisor to join their team in Aylesbury. What our client offers: 20 days annual leave plus bank holidays, with an...
-
Customer Service Advisor
2 months ago
Aylesbury, United Kingdom Adecco Full timeAre you passionate about providing exceptional customer service? Do you have a genuine interest in helping customers and thrive in a fast-paced environment? Yes, then we would like to hear from you!Our client is seeking a Customer Loyalty Advisor to join their team in Aylesbury. What our client offers:20 days annual leave plus bank holidays, with an...
-
Customer Service Advisor
3 months ago
Aylesbury, United Kingdom Marshall Motor Group Full time**Customer Service Advisor** **Location: Marshall Volkswagen Aylesbury** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: £11.44 per hour plus an uncapped OTE** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers,...
-
Customer Service Advisor
2 months ago
Aylesbury, United Kingdom Meridian Business Support Limited Full timeMeridian Business Support are looking for Customer Service Advisor's to our clients Customer Service Team, based in their distribution site inAston Clinton, Aylesbury HP22. This is an On-going Temporary Role Offering; Hourly Pay - £11.50phShift Pattern - Monday to FridayWorking Hours 1-week Rotating Shift Times:06:00 14:3009:00 17:30Weekly PayFree On...
-
Service Advisor
3 months ago
Aylesbury, United Kingdom Holt Recruitment Ltd Full timeService Advisor - £31,000 – Main Dealership – Aylesbury Our client, a main dealership in Aylesbury is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000 with an excellent benefits package.OTE of £41,000Working hours are Monday to...
-
Customer Service Advisor
2 months ago
Aylesbury, United Kingdom Meridian Business Support Limited Full timeMeridian Business Support are looking for Customer Service Advisor's to our clients Customer Service Team, based in their distribution site inAston Clinton, Aylesbury HP22. This is an On-going Temporary Role Offering; Hourly Pay - £11.50phShift Pattern - Monday to FridayWorking Hours 1-week Rotating Shift Times:06:00 14:3009:00 17:30Weekly PayFree On...
-
Customer Service Advisor
4 weeks ago
Aylesbury, United Kingdom Barclays Bank UK PLC Full timeJob description. Step into the role of Customer Service Advisor with a salary of £25,500, where you will be the first point of contact for our customers. You will provide assistance and guidance to each customer, giving a personal touch ensuring they feel valued and respected. You'll have empathy, understanding and a passion for delivering excellent...
-
Customer Service Advisor
4 weeks ago
Aylesbury, United Kingdom Barclays Bank UK PLC Full timeJob descriptionStep into the role of Customer Service Advisor, where you will be the first point of contact for our customers. You will provide assistance and guidance to each customer, giving a personal touch ensuring they feel valued and respected. You will have empathy, understanding and a passion for delivering excellent customer service. Full training...
-
Customer Service Advisor
3 weeks ago
Aylesbury, United Kingdom Barclays Bank UK PLC Full timeJob DescriptionPurpose of the roleTo provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. AccountabilitiesCollaboration across multiple digital channels to personalise each interaction with a customer.Enhancing the bank's digital capabilities when current technology is identified...
-
Service Advisor
2 months ago
Aylesbury, United Kingdom KPI People Ltd Full timeService Advisor - Aylesbury - Basic Salary - £28,000 - OTE - £36,000 - 5 Day Week - No Saturdays - Great Benefits Package - Our client, a busy franchised main dealership in Aylesbury has the requirement for an experienced Service Advisor to join their successful Aftersales team. Service Advisor Responsibilities As a Service Advisor your...
-
Service Advisor
2 months ago
Aylesbury, United Kingdom KPI People Ltd Full timeService Advisor - Aylesbury - Basic Salary - £28,000 - OTE - £36,000 - 5 Day Week - No Saturdays - Great Benefits Package - Our client, a busy franchised main dealership in Aylesbury has the requirement for an experienced Service Advisor to join their successful Aftersales team.Service Advisor ResponsibilitiesAs a Service Advisor your...