Hotel Administrator

5 months ago


Liverpool, United Kingdom Hilton Full time

Hotel Administrator (Part Time)

**WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE -**
No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

**Please note that this role is Monday to Friday 5 hours per day.**

**A WORLD OF REWARDS**
- ** Hourly Rate**
of £12. 50
- **Smart uniform**
provided

and

laundered
- **Free**
**and healthy**

**meals**
when on duty
- **Personal Development**
programmes designed to support you at every step of your career
- **A chance to make a difference**
through our Corporate Responsibility programmes - Find out what and how we are doing ()
- **Team Member Travel Program**:

- **Team Member Referral Program**:

- **High street discounts**:
with Perks at Work
- **Holiday**:
28 days

including bank holidays (increasing yearly to up to 33 days)
- **Discounted dental and health cover**:

- **Discounted Taxi**
when public transports stop running
- **Modern and inclusive**
Team Member's areas

A Hotel Administrator is responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience while providing secretarial support, managing the mail, and carrying out filing.

**What will I be doing?**

As a Hotel Administrator, you are responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience. A Hotel Administrator will also be required to provide secretarial support, manage mail, and carry out all filing. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Carry out daily administrative activities of the Executive office while adhering to Hilton Standards, policies and procedures
- Provide secretarial support to the Executive team
- Ensure all communications, particularly relating to owners, guests and the Corporate office are handled promptly and professionally
- Receive and distribute mail
- Ensure outgoing mail is dispatched in a timely manner
- Provide minutes to Executive Team Meetings and compile management reports in a timely and accurate manner if necessary
- Maintain adequate supplies of office stationary
- Identify and build internal and external relationships
- Carry out all filing
- Comply with all key security mandates
- Report any maintenance issues or hazards
- Maintain own work area in a clean, tidy and good manner
- Report defective materials and equipment
- Assist with special projects related to the Executive Office

**What are we looking for?**

A Hotel Administrator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Excellent verbal and written communication skills
- Excellent administration and IT skills
- Committed to delivering a high level of customer service, both internally and externally
- Flexibility to respond to a range of different work situations
- Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous administrative experience in a fast paced environment

**EVERY JOB MAKES THE STAY.**

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.

**Find out more about all our brands and hotels -**

**What are we looking for?**
A Hotel Administrator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Excellent verbal and written communication skills
- Excellent administration and IT skills
- Committed to delivering a high level of customer service, both internally and externally
- Flexibility to respond to a range of different work situations
- Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous administrative experience in a fast paced environment

**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations,


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