Receptionist

5 months ago


Liverpool, United Kingdom Central Station Hotel Full time

**Main responsibilities**

Customer Care
- To be present and visible in the reception and easily identifiable by guests as the person to whom they should go to.
- Contribute to guest satisfaction and guest relations, whilst taking care to respect administrative procedures
- Anticipate guest needs and take them into consideration. Handle guest requests for information and provide answers, putting them in contact with the appropriate people
- Handle any customer objections, comments or complaints; providing a response as soon as possible while the guest is still at the hotel
- Collect and input information on guests, to improve future visits to the hotel

Professional Techniques/Production
- Manage the flow of hotel guests, keeping waiting times to a minimum
- Take care of the arrival and departure processes
- Inform guests about the formalities and any particular conditions relating to their stay and the services available in the hotel
- Ensure all service and quality standards are upheld
- Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner
- Ensure that all guest documentation is up to date and available
- Handle reservations for all points of sale as needed

Hygiene/Personal Safety/Environment & General Duties
- Ensure that the workplace remain clean and tidy
- Ensure the safety of people and property
- To complete any reasonable task as required by the hotels Reception Manager or Shift Leader

**Person Specification**

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- At least two years’ customer service experience
- Positive and welcoming attitude
- Excellent communication skills
- Exceptional interpersonal skills
- Extremely well organised and attention to detail
- Ability to work on your own and as part of a team
- Commitment to and passion for delivering high levels of customer service
- Must speak fluent English

**Job Types**: Part-time, Zero hours contract

Pay: From £17,290.00 per year

Expected hours: No less than 16 per week

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability

Work Location: In person


  • Receptionist

    5 months ago


    Liverpool, United Kingdom Pertemps Network Group Full time

    **Receptionist**: - 8201012228 Applicants **£22,000 - £25,000 Per Annum** - Full Time**Permanent** **Liverpool, Merseyside** **Administration** **Job Description**: **Receptionist** **Monday to Friday 9:00am to 5:00pm** **£22,000 to £25,000 basic salary** **Liverpool** **Permanent** My client based in Liverpool are looking for a Receptionist to...

  • Receptionists

    7 months ago


    Liverpool, United Kingdom Pilch Lane Surgery Full time

    A medical receptionist is the primary representative of our GP Practice. A medical receptionist will need to be capable of handling stressful situations at any given time in order to serve the patients. We require someone with experience who can join our team and bring with them the above skills that will enhance the care we provide to our patients. Our...

  • Receptionist

    5 months ago


    Liverpool, United Kingdom Lah Property Marketing Full time

    **Description**: **Receptionist - part time** **Liverpool** We are looking to recruit a front of house corporate receptionist to work as part of a job share team in an iconic building in Liverpool’s bustling commercial district. You should be an experienced receptionist taking pride in delivering a first-class tenant and visitor experience which leaves...

  • Receptionist

    5 months ago


    Liverpool, United Kingdom Base Serviced Apartments Full time

    Base Serviced Apartments operates fully equipped self-contained serviced apartments across Liverpool and Chester City centres, and pride ourselves on offering a ‘real alternative to hotel living’. We are now recruiting an experienced and committed Receptionist to join the team and contribute to providing excellent customer service to all of our guests....

  • Receptionist

    6 months ago


    Liverpool, United Kingdom Olleco Full time

    **Receptionist (part time)** **Liverpool, Merseyside** **£14,040 per annum Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for Receptionist to join us on a part time basis, working 24 hours weekly; Monday, Tuesday &...

  • Receptionist

    5 months ago


    Liverpool, United Kingdom Mann Island Premier Apartments Ltd Full time

    **Receptionist** **£16,000 pa **_(37.5 hrs/wk with Free secure city centre waterfront car parking available)_** Trading since 2010 we are a specialist Lettings Agency who are currently looking to recruit a Receptionist who is passionate about providing market leading customer service at our waterfront location. Mann Island Premier Apartments Ltd offers a...

  • Dental Receptionist

    6 months ago


    Liverpool, United Kingdom Smart Dental Care Full time

    **Smart Dental Care **is looking for a talented and caring** Patient Coordinator/Receptionist **to help us deliver amazing dental care to our thousands of patients. You will join our wonderful team in Croxteth on a **Full Time** basis (40 hours per week) and in return, receive a **competitive salary plus excellent company benefits.** Most of all, Smart...

  • Medical Receptionist

    6 months ago


    Liverpool, United Kingdom The Hollies Medical Centre Full time

    _The Hollies Medical Centre is looking for an experienced receptionist to join our team_ - You will have over 2 years receptionist experience, excellent customer care skills, IT skills._ - Working within a health environment is desirable but not essential_ - You must be caring and compassionate and flexible to work between the hours of 8am -6.30pm Monday to...

  • Receptionist

    5 months ago


    Liverpool, United Kingdom Maldron Hotel Full time

    **Receptionist - Maldron Hotel Liverpool City** **We have a fantastic new vacancy for a Receptionist in the excellent Maldron Hotel Liverpool City** **With a prime location near the Liverpool waterfront, this 268 bedroomed hotel is the first in the city for Dalata Hotel Group, the fastest growing hotel chain in the UK. And with a variety of bedroom...

  • Dental Receptionist

    5 months ago


    Liverpool, United Kingdom Fiveways Dental Practice Full time

    Dental Receptionist **Responsibilities**: - Greet and welcome patients as they arrive at the dental office - Answer phone calls and schedule appointments for patients - Collect and process payments from patients - Maintain patient records and update information as necessary - Assist with administrative tasks such as filing, and scanning documents - Provide...

  • Receptionist

    5 months ago


    Liverpool, United Kingdom Mann Island Premier Apartments Ltd Full time

    **Receptionist/Property Assistant** **£23,500 pa **_**(37.5 hrs/wk with Free secure city centre waterfront car parking available)**_ Mann Island Premier Apartments Ltd has been trading since 2010. We are a specialist Lettings Agency who are currently looking to recruit a Receptionist who is passionate about providing market leading customer service at our...

  • Receptionist

    6 months ago


    Liverpool, United Kingdom Phenix-UK Limited Full time

    **Receptionist/Cleaner (Hair & Beauty)** **BRAND NEW SITE OPENING SOON** - in Liverpool City Centre, a customised salon suite facility catering to hairdressers, nail technicians, beauticians and other lifestyle professionals. Our company is seeking someone to join our teams as a permanent Receptionist / Cleaner. **Hours of work**: Working 30 hours per week...

  • Receptionist

    5 months ago


    Liverpool, United Kingdom Phenix-UK Limited Full time

    **Receptionist/Cleaner (Hair & Beauty)** **BRAND NEW SITE OPENING SOON** - in Liverpool City Centre, a customised salon suite facility catering to hairdressers, nail technicians, beauticians and other lifestyle professionals. Our company is seeking someone to join our teams as a permanent Receptionist / Cleaner. **Hours of work**: Working 30 hours per week...

  • Receptionist

    6 months ago


    Liverpool, United Kingdom TEAM CONTINUITY SOLUTIONS LTD Full time

    We have now got some fantastic opportunities to recruit a **receptionist ** in liverpool area **Shift available - **Monday to Friday - 9am to 5pm **Pay rate - **£12.46 an hour **DBS is required** **Key Duties Are**: - Manage Reception area and deal with public enquiries. - Operate entry systems safeguarding visitors & families. - Assist the...

  • Receptionist

    5 months ago


    Liverpool, United Kingdom Premier Inn Full time

    We're currently recruiting in our Liverpool Rainhill Premier Inn. Working 32 hours per week, paying up to £10.82 per hour. **Receptionist - Liverpool Rainhill Premier Inn** Come and be a Receptionist at Premier Inn in Liverpool. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to...

  • Receptionist

    5 months ago


    Liverpool, United Kingdom Yellow Sub Full time

    Job Overview: Yellow Sub, Liverpool’s leading city based family play centre is seeking to recruit a highly motivated, committed and experienced receptionist to join our busy reception team! This is a part time position, additional availability to work during school holidays including summer and weekends is essential due to the nature of our...

  • Receptionist

    5 months ago


    Liverpool, United Kingdom NFTLC Full time

    Job Overview: **Duties**: - Greet and assist visitors in a professional and friendly manner - Answer and direct phone calls promptly - Manage incoming and outgoing mail - Maintain office supplies inventory - Perform data entry tasks accurately - Assist with clerical duties such as filing, photocopying, and scanning documents Qualifications: - Proven...

  • Receptionist

    5 months ago


    Liverpool, United Kingdom Anfield Group Practice Full time

    **Job description** **Job Title**: Receptionist **Line Manager**: Office Manager **Accountable to**: Practice Manager Due to increase in demand Anfield Group Practice is looking to recruit one part time receptionist to work 26 hours per week over Monday to Friday shift pattern below, but may need to cover holidays and sickness as and when required,...

  • Receptionist

    6 months ago


    Liverpool, United Kingdom Premier Inn Full time

    We're currently recruiting in our Liverpool North Premier Inn. Working 16 hours per week, paying up to £11.79 per hour. **Receptionist - Liverpool North - Premier Inn Hotel** Come and be a Receptionist at Premier Inn in Liverpool North. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help...

  • Medical Receptionist

    7 months ago


    Liverpool, United Kingdom Woolton House Medical Centre Full time

    We are looking for a medical receptionist with excellent organisational and administrative skills who is compassionate and discrete with superb time management and record-keeping skills. Medical receptionists should have fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the practice, must be...