Spa Service Coordinator
2 weeks ago
**SPA Service Coordinator**
**Full-Time Permanent**
**Willington, Derbyshire**
**£26,000 per annum**
Bionical Solutions are a UK and US based pharmaceutical and healthcare business based in Willington, South Derbyshire. At Bionical we pride ourselves on giving the very best care to our patients and clients. We are super proud of our 95% satisfaction score for our nurse-led services
We are looking for a Service Co-ordinator who will be working within our Single Point of Access team (SPA) at our Head Office in Willington, providing support to one of our nursing services and delivering outstanding patient support.
This role is office based with potential for hybrid flexibility
- What will you be doing as the Service Co-ordinator Advisor?_
- Liaising with NHS centres in regard to new patient regimes
- Clarifying and making amendment requests
- Completing welcome calls to new patients
- Carrying out welfare calls to Nurses or Renal Technicians in regards to any issues raised
- Liaising with all staff members and the Clinical Lead Nurses
- Managing the NHS inbox and Nurse/RT inbox for both services
- Recording and management of Clinical Incidents and Adverse Events
- What essential experience do you need as the Nurse Advisor?_
- Clinical mindset and experience
- Commercial background
- Awareness of NHS practices and NHS lines of communication
Working pattern
**Monday to Friday, 08:00-17:00, 08:30-17:30 or 09:00-18:00 with a 60min lunch break**
**Job Types**: Full-time, Permanent
Pay: £26,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Derby: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Service Coordinating: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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