French Speaking Customer Service Advisor
2 weeks ago
JN-209
**Posted: 15/03/2024**
**£25000 + Benefits: Excellent benefits**
**Worcester, West Midlands,**
**Permanent**
- My client, a large International company based in the Worcestershire area, is currently speaking a French language specialist to join their busy team.- **Role responsibilities**:
- Respond to all customer enquiries as they relate to order management, technical product specifications and design assistance.
- Using business systems to deal with customers swiftly and effectively
- Using excellent communication skills and in-depth product knowledge to deal with customers professionally.
- Manage key customers and distribution accounts by developing strong relationships.
- Dealing with complaints in a professional and efficient manner to bring swift resolution to any issues.
- Work with internal teams such as Inside Sales, Account Managers and Marketing to help secure new opportunities for the business.
***
**Skills and Experience**:
- Must be fluent in written and spoken German
- Experience with SAP and Salesforce preferred
- Able to work on own initiative
- Team oriented, people oriented and a relationship builder.
- Enthusiastic, confident and mature.
- Displays an innate sense of curiosity, and strong accountability.
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