German speaking Customer Service Advisor

1 month ago


Worcester Worcestershire, United Kingdom Meridian Business Support Limited Full time
My client, a large International company based in the Worcestershire area, is currently speaking a German language specialist to join their busy team. The successful candidate will be fluent in written and spoken German. Role responsibilities: Respond to all customer enquiries as they relate to order management, technical product specifications and design assistance. Using business systems to deal with customers swiftly and effectively Using excellent communication skills and in-depth product knowledge to deal with customers professionally. Manage key customers and distribution accounts by developing strong relationships. Dealing with complaints in a professional and efficient manner to bring swift resolution to any issues. Work with internal teams such as Inside Sales, Account Managers and Marketing to help secure new opportunities for the business.

Skills and Experience: Must be fluent in written and spoken German Experience with SAP and Salesforce preferred Able to work on own initiative Team oriented, people oriented and a relationship builder. Enthusiastic, confident and mature. Displays an innate sense of curiosity, and strong accountability.

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