Customer Service Assistant
3 weeks ago
Our client is recruiting for a customer service assistant to join their team. This position is based in the town centre of Worcester.
For this customer service assistant role, you will receive benefits such as;
- Monday to Friday role with no evenings
- Hybrid working pattern - 2 days in the office, 3 days from home
- Town centre location
- Working for an established and reputable business
- Full training
As a customer service assistant, you will be;
- The main point of contact for incoming enquiries
- Following any leads and updating their inhouse systems
- Ensuring excellent customer service when contacting customers
- Managing any queries until they are resolved
- Building relationships with customers
- Assisting with general administration
For this customer service assistant position, we are looking to speak to anyone from a customer service or administration background. You must be friendly, personable and confident when speaking to customers over the phone
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