Customer Service/admin

2 weeks ago


Worcester, United Kingdom Pertemps Network Group Full time

**Customer Service/Admin**:

- 484116019**£11.50 - £12 Per Hour**
- Full Time**Permanent**

**Worcester, Hereford and Worcester**

**Customer Service And Call Centre**

**Job Description**:

- Job Title: Customer Service/Administrator
- Location: Worcester, WR6
- Work Schedule: Monday to Friday, 8:30 AM - 5:00 PM or
- Hourly Wage: £11.50 - £12.00
- Are you passionate about providing exceptional customer service and managing administrative tasks with precision? If so, we have an exciting opportunity for you to join our team as a Customer Service/Administrator in Worcester.
- Key Responsibilities:

- Customer Service Excellence:
Provide accurate information and assistance to customers, ensuring their needs are met promptly.- Resolve customer issues and complaints effectively, maintaining a positive and helpful attitude.Administrative Support:
- Perform various administrative tasks, including data entry, filing, and document management.- Assist in maintaining accurate and up-to-date customer records and databases.- Collaborate with other departments to ensure seamless coordination of administrative processes.Communication:
- Communicate effectively with customers, team members, and other stakeholders.- Keep customers informed about the status of their inquiries and provide updates as needed.Problem-Solving:
- Identify and escalate issues that require additional attention or expertise.- Collaborate with team members to develop solutions and improve overall customer satisfaction.Qualifications:
- Proven experience in customer service and administrative roles.- Excellent communication skills, both written and verbal.- Strong organizational and multitasking abilities.- Proficiency in using office software and customer management systems.-
**Pertemps**:
**Florentina Alexandru** 01905 611555
Division 484**Pertemps Worcester**
- Restdale House
- 32 - 33 Foregate Street
- Ringway
- Worcester
- Worcestershire
- WR1 1EE
- 01905 611555


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