Administration Team Leader- 12 Month Fixed Term
5 months ago
This is an exciting opportunity to join our People team at Sense as a Administration Team Leader on a 12 month fixed term contract. This opportunity will focus on delivering a high quality people management and a consistent People Team administration service to employees and managers; across Recruitment and Volunteering and HR administration.
This opportunity is based in Selly Oak, Birmingham, working 37.5 hours per week on a hybrid basis.
As a team leader some key areas of ownership for the successful applicant will include:
Organising the day-to-day work allocation of the team and re-allocate work where required to achieve KPIs and SLAs.
Utilising and advise on key systems including Reach (ATS), SMILE (eLearning), and iTrent
Produce accurate weekly and monthly data to the People Administration Manager on SLAs and team performance
Use data to make key decisions with the People Administration Manager
**Key skills and experience required**:
A proven track record as an experienced and motivational Team Leader in a busy, fast paced administration team with a high volume of queries
Proven experience of managing a team with six or more individuals
Proven ability to problem solve and make pragmatic decisions
Understanding of working within a regulated activity environment
Able to comply with the principles of GDPR and maintain confidentiality at all times About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement. To apply
**No agency submissions please**: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
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