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Support Secretary

3 months ago


Chester, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time

Working Hours - 37.5 hours per week - Permanent

You will contribute and commit to promoting a positive team-based attitude, striving for the highest standards of service in order to deliver excellent secretarial support to the Department and Management Team, being accountable to the Team Leader and Assistant Service Manager.

You will be expected to work with mínimal supervision, exercising independent judgement and using your own initiative. This position ensures an excellent level of Data Quality is maintained when dealing with confidential information in a sensitive manner. The role requires you to be aware of patients and staff members.

This role requires Typing experience (preferably audio typing)
- To provide a comprehensive secretarial service to allocated Consultants and associated clinicians, as directed by the Team Leader.
- As directed, arrange routine, urgent and fast track patient admissions/appointments by liaising with the patient, GPs, hospital co-ordinator, wards and other departments as necessary, keeping the team informed and ensuring patient notes and all necessary correspondence is available for the admission/appointment.
- To undertake audio transcription of clinic and miscellaneous digital dictation as required by the Team Leader, ensuring all correspondence is checked by the author and signed off from Medisec before distribution.
- To maintain proficiency and accuracy in the use of medical terminology.
- To ensure test results are passed to Consultant’s for review in a timely manner.
- To ensure referrals are passed to Consultant’s for grading in a timely manner.
- You will work effectively with all members of the team, devising, utilising and maintaining shared systems.
- You will participate with all correspondence, telephone and personal enquiries relating to the service and assist others within the team as the need arises.

The Countess of Chester Hospital NHS Foundation Trust consists of a 600 bedded large District General Hospital, which provides its services on the Countess of Chester Health Park, and a 64 bedded Intermediate Care Service at Ellesmere Port Hospital.

The Trust provides services in all of the surgical and medical specialties common to a District General Hospital with some specialist services. The Trust serves the whole of the local population currently in excess of 250,000 residents which geographically covers populations in England and North Wales.

The Trust strives to continuously improve and sustain the quality of its services for patients, providing care to more than 445,000 patients per year, with almost 4,000 staff working together putting quality and patient safety, at the heart of everything we do. The organisation provides a wide range of services offering health care to the whole spectrum of the population from birth to the end of life. The Trust complies with its terms of authorisation as a Foundation Trust.

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.