Community Student Support
1 week ago
**Post Title**: Community Student Support and Investigating Officer**SBU/Department**: Office of the Dean of Students/Community Partnership Office**FTE**: 0.4 FTE (working 14.8 hours per week)**Duration of Contract**: Permanent**Salary**: UH6 £31,396 pro rata pa to £33,966 pro rata pa with potential to progress to £37,099 pro rata pa on achieving designated skills and experience**Annual Leave**: 25 days pro rata plus standard public holidays and an additional 4 days including the closure of our offices between Christmas and New Year**Location**: College Lane and de Havilland Campus, Hatfield (with some flexibility for home working)- An exciting new role has arisen within the professional support team, within the Office of the Dean of Students. The postholder will be recognised as one of the main contacts for student investigations for Non-Academic Misconduct including sexual misconduct, harassment and bullying complaints. Working as part of the Community and Safeguarding team, this post will also work closely with the Student Wellbeing, Student Support, Welfare team and Procedures team. The Community Student Support and Investigating Officer is an integral part of the student experience promoting positive, healthy and safe living in the local community.- The post holder will work collaboratively with partners, internally and externally to maintain a harmonious relationship between the University and local community. Following the University’s policies and procedures for any breach of the Student Code of Conduct which is used to provide our expectations of student behaviour. The role provides a varied caseload and will involve you organising and planning your own work activities to ensure that the Code of Conduct for students living in the local community is implement and adhered to.**Main duties & responsibilities**
- As Community Student Support and Investigating Officer you will be responsible for building and maintaining relationships with key stakeholders, both internally and externally, to help continually improve services. You will be expected to work collaboratively with relevant professional services, academics and external partners when needed, using an evidence-based approach, focusing on the best possible outcome for students.- You will have the responsibility of educating students and external agencies in the Code of Conduct for students living in the local community and implement the student disciplinary procedure.- You will have to respond to and investigate complaints from students and about students (from other students, neighbours, Environmental Health etc.), in a timely manner, monitoring all reports, and ensuring all actions are recorded on the relevant Reporting Systems.- You will have to comply with Safeguarding responsibilities and procedures and escalate any safeguarding or complex welfare concerns that you identify.- When appropriate you will have the responsibility of siting on university disciplinary hearings and Support to Study meetings/hearings, ensuring that you have gained all relevant background information prior to meetings.- You will be expected to help with the provision of the Housing events and have relevant communications with students to ensure they are aware of how to secure safe/secure accommodation in the Private Rented Sector.- You will have the responsibility of assisting the Deputy Student Community Manager and International Student Support Officer (ISS0) with the arrangements of International Arrivals for Semester A and B, focusing of the travel from Airports to the UH campuses. You will be expected to assist the ISSO with the facilitating of community building events and activities on behalf of the Dean of Students Office and ensure the promotion of information and key events via Social Media channels, encouraging new ways of engaging with students.- Other responsibilities will include annually reviewing/updating relevant marketing and communications materials on the main websites, any other duties as may reasonably be required, consistent with the grade of the post, including the occasional evening and weekend work to support the team’s work program.**Skills and experience needed**
- You need to maintain the highest standards of professionalism at all times and promote equality and diversity for student and staff in accordance with university polices.- You will have good knowledge of Higher Education and, keep up to date with current developments which are relevant to the Community team.- You should be able to demonstrate an excellent understanding of University Procedures and Regulations and demonstrate a good knowledge of national and internal news affecting HE students and its impact upon student life.- You should have the skills to be able to action reports using the relevant UPR to achieve effective outcomes and engage student with the necessary support needed for them to succeed in their studies, using empathy, initiative and problem-solving skill
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Community Student Support
6 days ago
Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full timePost Title: Community Student Support and Investigating OfficerSBU/Department: Office of the Dean of Students/Community Partnership OfficeFTE: 0.4 FTE (working 14.8 hours per week)Duration of Contract: PermanentSalary: UH6 £31,396 pro rata pa to £33,966 pro rata pa with potential to progress to £37,099 pro rata pa on achieving designated skills and...
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Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full timeFTE: 0.4 FTE (working 14.8 hours per week)Salary: UH6 £31,396 to £33,966 pro rata pa with potential to progress to £37,099 pro rata pa on achieving designated skills and experienceAnnual Leave: 25 days pro rata plus standard public holidays and an additional 4 days including the closure of our offices between Christmas and New YearLocation: Hatfield (some...
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Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full timeFTE: 0.4 FTE (working 14.8 hours per week)Salary: UH6 £31,396 to £33,966 pro rata pa with potential to progress to £37,099 pro rata pa on achieving designated skills and experienceAnnual Leave: 25 days pro rata plus standard public holidays and an additional 4 days including the closure of our offices between Christmas and New YearLocation: Hatfield (some...
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Senior Student Support Advisor
2 weeks ago
Hatfield, United Kingdom University of Hertfordshire Full time**Post Title**: Senior Student Support Advisor (Equality, Diversity, Inclusion, Sexual Violence and- Safeguarding)**SBU/Department**: Dean of Students**FTE**: 1.0 fte (working 37 hours per week)**Duration of Contract**: Permanent**Salary**: UH7 £37,099 pa to £40,521pa with potential to progress to £44,263 by annual increments on achieving designated...
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Hatfield, United Kingdom University of Hertfordshire Full time**Post Title**: Student Funding and Financial Support Administrator**SBU/Department**: Academic Registry/Student Admin Service/Student Finance**FTE**: 1 FTE (working 37 hours per week)**Duration of Contract**: Permanent**Salary**: UH4 £23,662 pa to £24,715 pa with potential to progress to £26,642 pa on achieving designated skills and experience**Annual...
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Hatfield, United Kingdom University of Hertfordshire Full time**Post Title**: Student Funding and Financial Support Administrator - 2 positions available**SBU/Department**: Academic Registry/Student Admin Service/Student Finance**FTE**: 1.0 FTE (working 37 hours per week) and 0.8919 FTE (working 33 hours per week)**Duration of Contract**: 1 permanent role, 1 fixed term part time maternity cover for 12 months**Salary**:...
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Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full timePost Title: Student Funding and Financial Support Administrator - 2 positions availableSBU/Department: Academic Registry/Student Admin Service/Student FinanceFTE: 1.0 FTE (working 37 hours per week) and FTE (working 33 hours per week)Duration of Contract: 1 permanent role, 1 fixed term part time maternity cover for 12 monthsSalary: UH4 £24,248 pa to...
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Student Funding and Financial Support Administrator
2 months ago
Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full timeFTE: 1.0 FTE (working 37 hours per week) and FTE (working 33 hours per week)Duration of Contract: 1 permanent role, 1 fixed term part time maternity cover for 12 monthsSalary: UH4 £24,248 pa to £25,138pa with potential to progress to £27,181pa on achieving designated skills and experienceAnnual Leave: 25 days plus standard public holidays and an...
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Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full timeFTE: 1.0 FTE (working 37 hours per week) and FTE (working 33 hours per week)Duration of Contract: 1 permanent role, 1 fixed term part time maternity cover for 12 monthsSalary: UH4 £24,248 pa to £25,138pa with potential to progress to £27,181pa on achieving designated skills and experienceAnnual Leave: 25 days plus standard public holidays and an...
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Student Funding and Financial Support Administrator
2 months ago
Hatfield, United Kingdom University of Hertfordshire Full timeMain duties and responsibilities This is a varied position with the opportunity to contribute to new working practices and supporting students across both campuses. The administrator will be expected to develop specialist knowledge relating to all aspects of Student Finance funding for Home/EU students with an emphasis on Student Loans Company...
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Hatfield, United Kingdom University of Hertfordshire Full timeMain duties and responsibilities This is a varied position with the opportunity to contribute to new working practices and supporting students across both campuses. The administrator will be expected to develop specialist knowledge relating to all aspects of Student Finance funding for Home/EU students with an emphasis on Student Loans Company...
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Student Adviser
2 weeks ago
Hatfield, United Kingdom Hertfordshire Students' Union Full timeA Student Adviser provides students with confidential and impartial advice, in either a one-to-one or group basis; covering a wide range of advice areas; including academic, housing, financial or welfare matters Demonstrating an understanding of university procedures and regulations, whilst communicating effectively with a variety of people and a range of...
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Head of Student Information Service
2 weeks ago
Hatfield, United Kingdom University of Hertfordshire Full time**Post Title**: Head of Student Information Service & Student Records/Enrolment**SBU/Department**: Academic Registry / Student Administration Service (SAS)**FTE**: 1 FTE (working 37 hours per week)**Duration of Contract**: Permanent**Salary**: UH9 £54,421 to £61,228 pa with potential to progress to £64,946 by annual increments on achieving designated...
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Student Adviser
2 months ago
Hatfield, United Kingdom Hertfordshire Students' Union Full time**JOB DESCRIPTION** **Job Title**: Student Adviser **Salary**:£25,000 p.a. **Location**:Based at College Lane Campus with occasional work at other sites and locations (as required) **Responsible to**:The post holder reports to the Advice and Support Centre Manager. **Contacts**:The post holder will have contact with students, Students’ Union (SU)...
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Casual - Student Guide
3 weeks ago
Hatfield, United Kingdom University of Hertfordshire Full time**Casual - Student Guide** **Rate of Pay**: NLW £11.44 per hour plus 12.07% accrued holiday per total value**Working Hours**: Part-Time 15 Hours Maximum per week**Duration**: 9th September 2024- 6th October 2024 (Successful applicants must be able to attend training sessions beforehand)- Availability required also: 18th January 2025- 2nd February...
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Casual - Student Guide
3 weeks ago
Hatfield, United Kingdom University of Hertfordshire Full time**Casual - Student Guide** **Rate of Pay**: NLW £11.44 per hour plus 12.07% accrued holiday per total value**Working Hours**: Part-Time 15 Hours Maximum per week**Duration**: 9th September 2024- 6th October 2024 (Successful applicants must be able to attend training sessions beforehand)- Availability required also: 18th January 2025- 2nd February...
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Casual - Student Guide
7 days ago
Hatfield, Hertfordshire, United Kingdom University of Hertfordshire Full timeCasual - Student GuideRate of Pay: NLW £11.44 per hour plus 12.07% accrued holiday per total valueWorking Hours: Part-Time 15 Hours Maximum per weekDuration: 9th September th October 2024 (Successful applicants must be able to attend training sessions beforehand)- Availability required also: 18th January nd February 2025Please note, a current or soon to be...
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Student Success Officer
4 weeks ago
Hatfield, United Kingdom University of Hertfordshire Full time**Post Title**: Student Success Officer**SBU/Department** Office of the Vice-Chancellor / Widening Access and Student Success**FTE**: 1fte**Duration of Contract**: Permanent**Salary**: UH6 £31,396 to £33,966 pro rata per annum, with potential to progress to £37,099 pro rata, per annum, by annual increments on achieving designated skills and...
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Academic & Student Services Officer
2 months ago
Hatfield, United Kingdom Navitas Full timeWe are currently looking for an Academic & Student Services Officer to join our busy team in Hertfordshire! The role requires a high energy, self-starter who can use their initiative and be an active and productive member of a small cross functional team. **Academic & Student Services Officer Responsibilities**: The Academic & Student Services Officer...
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Academic & Student Services Officer
2 months ago
Hatfield, United Kingdom Navitas Full timeAcademic & Student Services Officer Navitas is a diversified global education provider that offers an extensive range of educational services for students and professionals including university programs, language training, workforce education and student recruitment. The Academic & Student Services Officer (ASSO) is a critical member of the College team in...
