Customer Service Advisor

3 days ago


Liverpool, United Kingdom Search Consultancy Full time

**Customer Service Advisor**
- ** Location: Liverpool City Centre**:

- ** Salary: £19,048 basic**:

- ** Contract: Full time, Permanent**:

- ** Hours: Monday to Friday (1 weekend in 4 and 1 week of late evenings in 4)**:

- ** + Excellent training and progression opportunities**

**The main duties of a Customer Service Advisor are**:

- Capturing information onto the in house system and data input
- Query handling in response to customer requests with the support of clear information and providing professional customer service
- Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience.
- Have the customer at the heart of everything you do.

**To be considered for the role of Customer Service Advisor you must possess the following;**
- Have experience within a previous customer service focused role (call centre, retail, hospitality etc.)
- Excellent written and verbal communication skills
- Professional attitude and telephone manner
- Have basic IT skills



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