Customer Service Advisor

3 days ago


Liverpool, United Kingdom Time Recruitment Full time

Liverpool City Centre
Customer Service Advisor
£20,000-£22,000 basic with monthly team bonus
Onsite parking
We are working with a specialist Taxi Insurance Brokerage who are industry leaders, they maintain a customer centric and personalized approach to their growing client base. With excellent scores on FEEFO and almost 40 years sector specific knowledge, they reallyunderstand their client base.
As a Customer Service Advisor you will be essential aspect of the customer journey, key duties include;
- Offering support across a wide range of Insurance products, liaising with customers regarding their adjustments, renewals and claims.
- Speaking with any customers who pop into branch for a face-to-face visit.
- Abiding by FCA regulations and ensuring work is compliant
- Managing the renewals process, midterm adjustments and keep control of your own diary.
- Supporting the wider team objectives, making a positive input and making suggestions to workflow improvements.
- Dealing with inbound calls and making outbound calls to existing customers.
What we are looking for in a Customer Service Advisor ;
- Experience within Insurance, whether that's claims, contact centre or any other insurance industry.
- An individual who wants to be part of a tight knit office dynamic, where everyone gets on and enjoys work social events.
- An ability to develop relationships with customers and build rapport.
What they offer as a Customer Service Advisor ;
- Core hours - 9am - 5pm, Monday - Friday
- Cert CII study support
- £20,000-£22,000 DOE
- Monthly team bonus averaging £150



  • Liverpool, United Kingdom Crown Commercial Service Full time

    **Details**: **Reference number**: - 328363**Salary**: - £24,465- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Fixed Term**Length of employment**: - Until Aug 24**Type of role**: - Contact Centre**Working pattern**: - Flexible working, Full-time**Number of jobs...


  • Liverpool, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Liverpool. We are professional, customer-centric and social. Our work environment includes: - Growth opportunities - Regular social events - Relaxed atmosphere - Casual work attire The duties will include: - Providing a prompt and courteous member service - Assisting the Front-End Assistant...


  • Liverpool, United Kingdom Hire-online Full time

    We’re recruiting for Customer Service Advisors Hybrid (with remote working). **Customer Service Advisor benefits**: - 9% employer contributed pension - 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover - Additional optional Health and Dental insurance - Generous holidays - Buy as you earn share scheme -...


  • Liverpool, United Kingdom Webrecruit Full time

    **Customer Service Advisor** Liverpool, L20 8PD £22,660 (plus bonus) per annum Plus Benefits including Pension, BUPA Medical Cash Plan, Life Assurance, 20 Days’ Holiday increasing with service A vibrant, world-class and innovative recycling and renewable energy company has a vacancy for a Customer Service Advisor on a permanent basis. The role is office...


  • Liverpool, United Kingdom Search Consultancy Full time

    Customer Service Advisor - Location: Liverpool City Centre - Salary: £21,000 per annum plus an annual bonus - Contract: Full time, Permanent - Hours: Monday to Friday (no weekends or late evenings!) - + Excellent training and progression opportunities My client based in Liverpool City Centre are looking to recruit a number of enthusiastic Customer Service...


  • Liverpool, United Kingdom Olleco Full time

    **Customer Service Advisor** **Liverpool, Merseyside** **£23,400 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based Customer...


  • Liverpool, United Kingdom DG Partnership Ltd Full time

    **Customer Service Advisor - Competitive Salary - Liverpool, Merseyside** **The Role Are you passionate about making people’s lives better? Do you enjoy working in a fun and fast-paced environment? If so, we have the perfect role you! We are looking for an enthusiastic and passionate Customer Service Advisor /Float Guide to join our growing team. As a...


  • Liverpool, United Kingdom Search Consultancy Full time

    **Customer Service Advisor** - ** Location: Liverpool City Centre**: - ** Salary: £19,048 basic**: - ** Contract: Full time, Permanent**: - ** Hours: Monday to Friday (1 weekend in 4 and 1 week of late evenings in 4)**: - ** + Excellent training and progression opportunities** **The main duties of a Customer Service Advisor are**: - Capturing...


  • Liverpool, United Kingdom The Candidate Full time

    **Customer Service Advisor - Liverpool (3 days office/2 days home) - £23,000** Having built themselves a large, international fanbase, our client is at the top of their game and the only beauty retailer that’s on everyone’s minds. As they continue their quest for global domination, the company is looking to hire an ambitious Customer Service...


  • Liverpool, United Kingdom HR GO Recruitment Full time

    Job Tittle: Customer Service Advisor Location: Liverpool Salary/Hourly Rate: £24,000 Job Type: Permanent Working hours/days: Monday to Friday 9am-5:30pm (Hybrid option!)HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an...


  • Liverpool, United Kingdom CV-Library Full time

    Job Tittle: Customer Service Advisor Location: Liverpool Salary/Hourly Rate: £24,000 Job Type: Permanent Working hours/days: Monday to Friday 9am-5:30pm (Hybrid option!)HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an...


  • Liverpool, United Kingdom Adepto Technical Recruitment Full time

    **The role**: Customer Service Advisor (12 Month Contract) **Location**: Liverpool **Working Arrangements**: Mon-Fri 8am to 4:15pm / 8:45am to 5pm rotating. **Hybrid Working**: Mondays and Fridays working from home with Tuesday, Wednesday and Thursday from the office **Background**: Are you a dynamic and customer-focused professional with a passion for...


  • Liverpool, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn up to £25,625 per annum. Customer Service Advisor benefits: - Additional Buy & Sell Holidays - Company Sick Pay Scheme - Company Paid Maternity & Paternity Leave - Generous Company Pension Scheme - Perk Box Online & High Street vouchers and discounts - Fresh fruit Deliveries twice a week* - £250...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    **Customer Service Advisor - £12.35 per hour.** **Enthusiastic Customer Service Advisors** for roles for an accommodation client in the L3 area of Liverpool. We are looking for people who are passionate about delivering outstanding customer service. Do you enjoy working in a fast-paced environment? Do you have empathetic customer service skills,...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    **Customer Service Advisor** for roles for an insurance client based in the** L37 area of Liverpool.** - Pay Rate is £11.47 per hour. - Overtime and progression **The role of Customer Service Advisor**: - Assisting customers to make changes to customers policies - Helping with customer queries over direct debit payments - Identifying and assessing...


  • Liverpool, United Kingdom Colbern Limited Full time

    704426-6602-23335 8.12 Customer Service Advisor Liverpool Contract £12.71 per hour Our client is looking for an experienced Customer Service Advisor. Are you a strong communicator and have worked in a Contact Centre - would you like to come and work for Liverpool City Council Contact Centre situated in the Cunard Building. As a Customer Services Advisor...


  • Liverpool, United Kingdom Fox Morris Group Full time

    Customer Service Advisor - Liverpool City Council We are looking for a **Customer Service Advisor **will be based at: Based in the historic Cunard Building, this is a fantastic opportunity for the right people with a real desire to make a difference to how we support the people of Liverpool. With Liverpool City Council covering everything from the planning...


  • Liverpool, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer Service Advisor | Professional Services Organisation | £21,000 - £23,000 | City Centre Location. **Your new company** Our client is a well established professional / financial services business who are based in Liverpool City Centre. They offer specialist insurance services and also act as a broker. Due to expansion they are looking for a new...


  • Liverpool, United Kingdom Path2 Solutions Ltd Full time

    **Customer Service** Advisors in the **L1** area of Liverpool. **£11.52 per hour** As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...


  • Liverpool, United Kingdom Search Consultancy Full time

    **Customer Service Advisor** - **Location**:Liverpool City Centre - **Salary**:£21,000 basic - **Bonus**:2 additional bonus schemes paid annually - **Overtime**: Optional overtime paid at time and a half or double pay on Sundays - **Contract**: Full time, Permanent - **Hours**: Monday to Friday (no weekends or late evenings!) - **+ Excellent training and...