Customer Service Advisor

5 months ago


Liverpool, United Kingdom Fox Morris Group Full time

Customer Service Advisor - Liverpool City Council

We are looking for a **Customer Service Advisor **will be based at:
Based in the historic Cunard Building, this is a fantastic opportunity for the right people with a real desire to make a difference to how we support the people of Liverpool.

With Liverpool City Council covering everything from the planning of roads to ensuring the most vulnerable in our society have access to services, the Customer Service Advisor role can be varied, with lots to learn.

Key Responsibilities:
You will be willing to evolve and adapt in line with business demand and customer trends using transferable skills to adapt methods of contact and drive improvement.

You will provide first contact resolutions to our city’s residents and customers through the Contact Centre and e-Contact always maintaining the highest standard of customer service

If you are looking for a new role or would like further information, please send across your up to date CV

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee**.**

Look forward to speaking with you,

**Job Types**: Full-time, Temporary contract

**Salary**: £12.71-£15.90 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Experience**:

- Customer service: 2 years (required)

Work Location: In person



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