Customer Service Administrator

2 months ago


Otley, United Kingdom Right Partnership Recruitment Full time

Setting up new customers on the CRM system
- Taking customers payments and monitoring their payment plans using an online payments system
- Liaising with customers to book their fitting dates
- Booking the fitting dates in a logical and methodical way to ensure travel is kept to a minimum
- Sending fitters their workload
- Calling customers to confirm appointments pre fitting and again when fitting is complete to ensure all ok
- Credit control, ensuring customers maintain their contracted payments and chase any outstanding amounts
- Good communication skills
- A confident telephone manner
- An eye for detail in data recording
- An understanding of geographical areas by postcode
- Logistical and process led mindset

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Otley: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: JERP4071I



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