Receptionist/administration

Job Overview:
We are seeking a reliable and organized Receptionist/Administrative Assistant to join our team. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and ensuring smooth office operations. This is a full-time position with opportunities for growth and advancement.

**Duties**:

- Greet and welcome visitors in a friendly and professional manner
- Answer and direct phone calls, taking messages when necessary
- Manage incoming and outgoing mail, packages, and deliveries
- Schedule appointments and maintain calendars
- Perform general clerical duties such as filing, photocopying, and data entry
- Assist with fee earner tasks as overflow using casemanagement software
- Maintain office supplies inventory and place orders as needed
- Coordinate meetings and events, including room setup and catering arrangements
- Handle sensitive information with confidentiality

**Requirements**:

- Proven experience in an office or administrative role
- Strong organisational skills with the ability to multitask effectively
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
- Familiarity with case management or accounting software is a plus
- Excellent phone etiquette and interpersonal skills
- Ability to prioritise tasks and meet deadlines
- Attention to detail and accuracy in data entry and record keeping
- Strong written and verbal communication skills
- Ability to work independently as well as part of a team

If you are a motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we encourage you to apply. Join our team today

**Job Types**: Full-time, Part-time

Expected hours: 14.5 - 36.25 per week

**Benefits**:

- Company pension
- Flexitime
- Free parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Otley: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person