Administration Officer

5 months ago


Birmingham, United Kingdom Ministry of Justice Full time

**Administration Officer - Residential Property Tribunal Birmingham - 76982**
**£21,775**
**Birmingham**:
This post is based in the Residential Property Tribunal which is located within the Birmingham Employment Tribunals Building.

**Background**:
Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within HM Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service

**The key purpose of the role**:
Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.

Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.

**Key responsibilities**:
**Administration**:

- Preparing papers and files for court, tribunals, hearings and meetings.
- Producing court/tribunal documents.
- General photocopying and filing.
- Creating and updating records on in-house computer system and data input.
- Post opening and dispatch.
- Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
- Preparing meeting agenda, joining instructions, handouts etc.

**Drafting**
- Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.

**Operations**
- Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
- Assisting court users, supporting listing and rota management, checking files
- Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin
- Handling counter (face to face), written and telephone enquiries.
- To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive
- To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects
- To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles

**Processing casework**
- Including standard documentation and information, court orders, claims, fines and fees, legal aid
- Resulting courts accurately, interpreting accurately the information required on a court file
- To work to workload targets in terms of throughput and accuracy

**Checking and verifying**
- Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
- Ensuring compliance and administration documentation meet quality standards.
- Role holders may be required to cross check and validate work completed by colleagues.

**Collecting and assembling information**
- For returns, results, accounts, statements, warrants, statistical analysis, reports etc.
- Work may require interpretation of source materials, preparation of bundles, chasing.
- Role holders will need to modify and adjust information and make decisions to allow work to be completed.
- Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required

**Undertaking calculations**
- Produce basic statistical analysis reports and where required, process financial information.
- Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports.
- Spending limited sums of money on behalf of an office or unit.
- Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient


  • Office Administrator

    5 months ago


    Birmingham, United Kingdom Elitep Full time

    We are currently seeking a dynamic individual to join our client’s team as an Office Administrator for one of our clients who are based in Perry Barr. Position Overview for the Office Administrator: As an Office Administrator, you will play a crucial role in providing general administrative support to the company, including office staff and...


  • Birmingham, United Kingdom CV-Library Full time

    An established and dynamic project management consultancy in Birmingham is seeking a proactive and organised Office Administrator to ensure seamless operations within their bustling office. Working closely with the senior team, including direct support to the Director, the Office Administrator will play a key role in administrative functions and project...

  • Office Administrator

    5 months ago


    Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    **Office Administrator (Part Time)** **Birmingham City Centre** **£20,000 - £22,000 pro rata** **(Tuesday, Wednesday, Thursday)** Are you an experienced Administrator looking for a Part-Time role in Birmingham? Bell Cornwall Recruitment are searching for a fantastic Office Administrator (Part Time) to join an Energy Provider in their Birmingham City...

  • Office Administrator

    4 months ago


    Birmingham, United Kingdom Greener Life Group Full time

    '''Duties''' We are seeking an Office Administrator to join our team. As an Office Administrator, you will be responsible for overseeing the daily administrative operations of our office. Your duties will include: - Managing and sorting pictures - Requesting any missing pictures from the installers - Communicating with installers and office staff regularly...

  • Office Administrator

    5 months ago


    Birmingham, United Kingdom Tudor Employment Agency Full time

    Division: Commercial Location: Birmingham **Salary**: £12.39 - 12.39 per hour Tudor Employment are recruiting an Office Administrator on behalf of our national client operating in the environmental services space. This is an officed based role, working from Tyseley, Birmingham, B11. You will have previous administration and customer service experience,...

  • Office Administrator

    4 months ago


    Birmingham, United Kingdom Alwayse Engineering Ltd Full time

    Due to the continued growth of our business, we are seeking a dynamic and proactive individual to join our well-established manufacturing company. The role we have available is for a full-time Office Administrator to work alongside the Purchasing Manager and to undertake administrative activities to facilitate the smooth running of the office. Key Duties...

  • Office Administrator

    5 months ago


    Birmingham, United Kingdom Alma Personnel Full time

    **Office** **Administrator** Our well-established client based in Birmingham City Centre are currently recruiting for an Office Administrator to join their team. **Main duties of the Office Administrator role include**: - Data entry. - Organising meetings and schedulling appointments. - Managing the reception area. - Managing inventory of office...

  • Office Administrator

    5 months ago


    Birmingham, United Kingdom CVL:LDN (Civil London) Full time

    **Excellent opportunity to work in a rewarding position as an Office Administrator in a busy primary school!** The position as an Office Administrator is working in a warm, caring environment with a friendly team with excellent holidays (work purely during term time). **Salary to £21,692 (36.5hr week) | Stakeholder Pension | Flexible Hours** - **Key...

  • Office Administrator

    1 month ago


    Birmingham, Birmingham, United Kingdom Kemp Recruitment Full time

    Office Administrator ==================== **About the Role** ------------------- We are seeking an experienced Office Administrator to join our team in Birmingham. As a key member of our administrative team, you will be responsible for providing high-quality support to our staff and ensuring the smooth operation of our office. **Key...

  • Office Administrator

    1 month ago


    Birmingham, Birmingham, United Kingdom Kemp Recruitment Full time

    Office Administrator ==================== **About the Role** ------------------- We are seeking an experienced Office Administrator to join our team in Birmingham. As a key member of our administrative team, you will be responsible for providing high-quality support to our staff and ensuring the smooth operation of our office. **Key...

  • Office Administrator

    1 month ago


    Birmingham, United Kingdom HAYS Full time

    Office Administrator - Full-time - Handsworth Your new companyYou will join a dynamic and fast-paced office located in Handsworth, that are seeking an enthusiastic and organised Office Administrator to join their team. This is a temporary full-time position, with the possibility of becoming permanent based on performance.Your new roleThe role of an Office...


  • Birmingham, United Kingdom Hays Full time

    Office Administrator - Full-time - Handsworth Your new companyCheck you match the skill requirements for this role, as well as associated experience, then apply with your CV below.You will join a dynamic and fast-paced office located in Handsworth, that are seeking an enthusiastic and organised Office Administrator to join their team. This is a temporary...

  • Office Administrator

    5 months ago


    Birmingham, United Kingdom Stepping Stones Care Ltd Full time

    **Office Administrator** Location: Five Ways, Edgbaston, Birmingham **Salary**: up to £30,000 + Company Benefits **Stepping Stones Care** are looking for an experienced **Office Administrator** to join our Central Team, based at our **Head Office Birmingham** on a **Full-Time Basis**. **About Us** At Stepping Stones Care, we want to make a positive...

  • Office Administrator

    5 months ago


    Birmingham, United Kingdom intuECO Ltd Full time

    Job Summary: **Responsibilities**: - Answer and direct phone calls with proper phone etiquette - Type and distribute correspondence - Maintain a well-organized and efficient office environment - Computerize and maintain filing systems - Assist in the preparation of regularly scheduled reports - Perform data entry tasks accurately and efficiently - Provide...

  • Office Administrator

    5 months ago


    Birmingham, United Kingdom Poolhall Recruitment Limited Full time

    Poolhall Recruitment are recruiting on behalf of our client in Birmingham for an office administrator. This is a full time role working for a small established engineering business. Any practical office skills involving administration, telephone handling and sales processing would be advantageous. Training will be given on the products/systems/ & working...

  • Office Administrator

    4 weeks ago


    Birmingham, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new companyYou will join a dynamic and fast-paced office located in Handsworth, that are seeking an enthusiastic and organised Office Administrator to join their team. This is a temporary full-time position, with the possibility of becoming permanent based on performance.Your new roleThe role of an Office Administrator is to manage administrative tasks...

  • Office Administrator

    5 months ago


    Birmingham, United Kingdom Genesis Employment Services Ltd Full time

    Due to the continued growth of the business, we are seeking a dynamic and proactive individual to join our well-established manufacturing company. The role we have available is for a full-time Office Administrator to work alongside the Purchasing Manager and to undertake administrative activities to facilitate the smooth running of the office. Key Duties...

  • Office Administrator

    1 month ago


    Birmingham, Birmingham, United Kingdom Cameron Clarke Associates Full time

    {"h1": "Office Administrator | Birmingham | Competitive Salary", "p": "Are you a highly organized and motivated individual with excellent communication skills looking to take the next step in your career?", "ul": [{"li": "We are seeking an Office Administrator to join our team at Cameron Clarke Associates, a leading company in the asbestos industry."},...

  • Office Administrator

    1 month ago


    Birmingham, Birmingham, United Kingdom Cameron Clarke Associates Full time

    {"h1": "Office Administrator | Birmingham | Competitive Salary", "p": "Are you a highly organized and motivated individual with excellent communication skills looking to take the next step in your career?", "ul": [{"li": "We are seeking an Office Administrator to join our team at Cameron Clarke Associates, a leading company in the asbestos industry."},...

  • Office Administrator

    3 weeks ago


    Birmingham, Birmingham, United Kingdom Chris Hayes Associates Full time

    Practice AdministratorChris Hayes Associates is seeking a highly organized and customer-focused Practice Administrator to join their team. As a key member of the team, you will be responsible for providing exceptional administrative support to the Practice Manager and ensuring the smooth operation of the office.Key Responsibilities:Phone Calls and Reception:...