Contracts Assistant X 1 Permanent Post and 1 X 18

2 weeks ago

Milton Keynes, United Kingdom Network Rail Full time

Job Introduction
This opportunity sits in Supply Chain Operations (SCO), a division of Route Services that procures safe, sustainable, products and services that are in turn used to improve and enhance the rail infrastructure across Britain. SCO aims to deliver excellent value and service to our customers, helping the rail industry to work together to deliver a more cost-effective railway.

Our extensive supply chain network plays a crucial role in helping to run a safe and efficient railway.

**Every year we**:

- Buy and deliver 2,000km of rail and 2.5 million tonnes of ballast.
- Operate 1,200 rail vehicles.

**Behind the scenes we**:

- Process £7,000,000,000 of payments.
- Handle over 23,000 IT helpdesk calls.

**Every year**:

- Mechanical and electrical locking fitters maintain 468 signal boxes and 387 ground frames.
- Operational property helpdesk process over 200,000 calls.

Main Responsibilities
This role is working within the Fleet and Engineering Business Support team, we deliver services and goods which support our primary Supply Chain Operations delivery functions such as rail vehicles and plant.

You will be responsible for assisting with the administration and management of a range of key suppliers across your department to deliver parts, materials and services to deliver the infrastructure renewal fleets who work tirelessly to renew and maintain the network infrastructure.

You will work within a team procuring and contract managing ordering across three lines, Goods, Services and Repairable parts, including expediting of timely orders and reconciling invoice queries to ensure suppliers are paid on time. You will ensure the supplier is providing the required goods and services to the correct specifications and timescales and are working to the contracted terms and timelines.

You will liaise with the suppliers and engineering teams, you will be the key contact for our customers and with the suppliers and service providers to ensure seamless delivery to ensure our fleets go out to work on time and perform. You will be ensure that the suppliers are meeting their Key Performance Indicators within the contracts and raising issues back to the Contract Management team where the supplier is failing to meet their targets.

1. Support the management of supply chain contracts to achieve the most cost effective
delivery of goods and services.

2. Collate data on all transactions incurred in delivering contracts. Investigate and
reconcile transactions and costs as part of an end to end process

3. Develop effective relationships with customers and suppliers. Develop and maintain
processes for effective query resolution

4. Support the team as required, to deliver a comprehensive service to the business areas.

5. Provide data, analysis and commentary for management reports.

6. Assist in supporting the timely collection of business unit commercial information and
payment of business unit creditors.

7. Assist in identification and implementation of quality and efficiency improvement

Essential
- Proven ability to work to tight deadlines and mandated processes with a high level of accuracy
- Good administration and analytical skills
- Good interpersonal and relationship building skills
- Good commercial awareness
- A customer focussed approach

Desirable
- Railway knowledge
- Awareness of supply chain processes
- Experience within a customer service role

About The Company

**We’re an organisation where people matter. We matter to millions.**

Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country’s economic prosperity. Safety is our number one priority.

We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users.

As one of the UK’s leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more information

Additional Information

**Drugs and Alcohol Standard**:
Package Description
Vacancy Ref: IRC2258115 and IRC2256145

The position is based in The Quadrant, Milton Keynes

**Hours**:35 hours per week with hybrid working and travel as required

These roles are 1 x permanent and 1 x 18 months **with potential to extend or become permanent.**

**Salary range**:£25,000 - £27,000 depending on skills and experience

At Network Rail you will have a clear development path, access to training and enjoy a range of employee benefits, such as; up to 28 days annual leave, rail subsidies, a range of pension options, flexible and agile working arrangements, discounts on shopping, gym memberships and much more.

**Closing

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