Senior Import Coordinator

3 weeks ago


Heathrow Villages, United Kingdom ASL Personnel Full time

Great opportunity for an experienced Air Freight Import Coordinator to join a well established Freight Forwarder based at their Heathrow office on a 4 on 4 off Day shift.(07:00-19:00 or 08:00-20:00)

This is a varied and challenging role dealing with dedicated customer accounts processing Air Freight Import shipments, all aspects start to finish including:

- Complete the custom procedures with total accuracy ensuring that deadlines are met both internally and those defined

by customs.
- Generate accurate invoice to client for all shipment related charges.
- Obtain and communicate internally and externally all necessary information to ensure correct measures are in place

and customer needs are met.
- Manage customer issues and the ability to deal with minor issues, disputes, or complaints.
- Ensure documentation is UpToDate, loaded correctly and make your Team Leader or Manager aware of any issues that

may arise.
- Proactively action duties on a daily basis, supporting the team during times of absence or holidays.
- Attend customer meetings and identifying areas and services we can sell to our existing clients.
- Liaise with the UK importer all the way through to the delivery.
- Arrange delivery of shipments with our transport team
- Assist with staff training, sharing knowledge within the team and continually improving processes.

Minimum of 3 years experience in Air Freight Imports is essential including Sequoia CDS/Cargowise system knowledge and a good working knowledge of Customs including Home Use / CFSP / Warehousing / Bonds / T1''s / NCTS

**Excellent company benefits including -**
- Competitive Annual Leave
- Reward Gateway - access to significant savings and cashback on 900+ top retailers, from groceries to wellness

products, travel and much more
- Employee Recognition Scheme
- Excellent Pension Scheme
- Life Assurance
- Cycle Scheme

Pay: £34,000.00-£35,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 12 hour shift
- Day shift

**Experience**:

- Air Imports: 2 years (required)
- Freight Customs: 2 years (required)

Work Location: In person

Reference ID: 418617



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