Support Worker Relief

3 months ago


London, United Kingdom The Salvation Army Full time

**Working hours**: As and when required

**Location: St Ann's Lifehouse, London, SW1P 2DE**

**Interview Date**:To be confirmed

The position is based at The Salvation Army’s Westminster Homeless Service at St Ann’s in the London Borough of Westminster:
St Ann’s is a supported accommodation with 5 beds, provided in collaboration with the NHS to support people experiencing homelessness who are being discharged from hospital.

The role of Support Worker is central to achieving positive outcomes with people experiencing homelessness for service delivery within specific areas of responsibility. You will work as part of the staff team, to support clients to achieve positive outcomes through a person-centred approach for the delivery of the service.

**Key Responsibilities**:
The role of Support Worker-Relief with The Salvation Army is an inspirational one and key to achieving successful outcomes for our vulnerable clients. As a motivated and dynamic Support Worker you will be responsible for developing and delivering a high-quality programme of support which promotes client’s choice and control. You will address clients support needs, enable them to achieve positive life changes and ultimately empower clients with the skills they will need to sustain a tenancy independently in the community.
- Good customer services skills.
- Proficiency in a range of IT packages including Microsoft.
- Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients.
- Ability to Do Risk Assessments and Support Plans for Clients and update them
- A knowledge and understanding of benefits system, including Universal Credit and Housing Benefit.

Ability to work in a busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressure

**In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.**

**_ Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy._



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