Relief Worker

3 months ago

London, United Kingdom The Riverside Group Full time

**Job Title**:Relief Worker

**Salary**:£13.85 per hour

**Working Hours**:As and when required

**Location**:Riverside Hostel, 46 Acre Lane Brixton SW2 5SP

**Why Riverside?**

At Riverside, we’re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

- Competitive pay
- Investment in your learning, personal development and technology
- A wide range of benefits

**The difference you will make as a Relief Worker**

You will provide a high quality, customer-oriented service and understand that all actions should be customer-led. Under the direction of the scheme manager and support team, you will assist in providing care and support to customers. You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment.

**About You**

We are looking for someone with:

- Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children)
- Compassion, patience, and empathy
- A strong customer focus
- Excellent communication skills both written and verbal
- Flexibility to cover shifts, sometimes at short notice
- Approachable with a positive attitude
- Excellent team player who can work flexibly to meet business requirements

**Role Profile**
- We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to make positive choices, develop new ways of thinking and take steps towards independence, by:

- Assisting in the planning and delivery of a range of personalised support and move-on plans.
- Understanding the risk management process and assisting the team to organise and undertake regular reviews of support and risk.
- Inspiring and motivating customers to meet agreed outcomes and develop life skills.
- Assisting customers with day-to-day support and tenancy-related matters.
- Assisting the team to identify and promote opportunities for employment, education and training and support customers to access them.
- Signposting customers to appropriate external support services, such as food banks and other community resources.
- Supporting customers to be ‘tenancy ready’, enabling successful move on.
- Supporting customers to be financially independent through budgeting plans and maximising income.
- Supporting and monitoring customers’ healthcare needs, ensuring appropriate contact with healthcare professionals
- Empowering customers to move towards self-management of their medication by following Riverside’s medication procedure.
- Maintaining and updating clear, accurate and strengths-based records on the appropriate digital platform.
- Assisting in the promotion of customer involvement and consultation.
- Assisting with the delivery of a range of group work sessions.

**Deliver a support service**:

- Support the delivery of the referral process for new customers.
- Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support.
- Work with customers to maintain a safe environment, including reporting any repairs or health and safety concerns
- Clean and prepare customer rooms as appropriate.
- Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with the safety of the service
- Ensure customer safety by following local safeguarding procedures, recognising, and acting on any risks and escalating appropriately.
- Contribute to and maintain local partnerships to ensure availability of a holistic range of support for customers.
- Carry out day-to-day administration and operational duties.
- Maintaining and updating financial administration systems including rent accounts, invoices, petty cash, and banking.
- Assist in collating and submitting information returns on funding, health & safety, and performance.
- Act as point of contact on the phone, reception, and deal with a range of enquiries.

**Other Information**
- You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours.
- Use the Lone Worker system as and when necessary
- Ensure customers are safe at all times - carrying out all of your duties within Riverside’s Policy and Procedure Policy and Procedure framework e.g. health & safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc.
- Deliver your role in line with Riverside company values - “Our Riversid

  • Relief Mental Health Support Worker

    2 months ago

    London, United Kingdom Relief Mental Health Support Worker Full time

    Our multi-award-winning organisation is looking to recruit a Relief/ Bank Mental Health Support Worker to join our Care team. The role of Mental Health Support Worker is based on a rota basis which may include evening and weekend shifts. This is a pivotal position to help ensure our residents live a meaningful life and feel involved within their...

  • Relief Support Worker

    3 weeks ago

    London, United Kingdom Longhurst Group Part time

    The vacancy Are you from a care and support background and looking for a flexible new role within an organisation committed to improving lives? Are you passionate about supporting customers, helping to increase their independence? If so, our Relief Support Worker role at Ashley Court could be the perfect job for you… Longhurst Group is a leading...

  • Relief Support Worker

    4 months ago

    London, United Kingdom saha Full time

    **About The Role**: Excellent opportunity for a Relief support Worker to join our team at our Bexhill Services At Saha, we are dedicated to providing comprehensive, high quality housing services, support and resettlement for people who are homelessness and who are in need of support and accommodation. As a Relief Support Worker you will need to: - Get to...

  • Relief Support Worker

    2 months ago

    London Borough of Tower Hamlets, United Kingdom Creative Support Full time

    Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations? Creative Support is a not-for-profit organisation which provides high quality, person-centred support. The...

  • Relief Worker

    3 months ago

    London, United Kingdom The Riverside Group Full time

    Job Title: Relief Worker **Salary**: £13.85 per hour Working Hours: As and when required Location: Shifts available across schemes in East London and/or West London **Why Riverside?** At Riverside, we’re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and...

  • Executive Assistant to UK Director

    3 months ago

    London, United Kingdom Islamic Relief Full time

    Executive Assistant to UK Director (Maternity Cover) Location: London Contract Type:  Maternity Cover Upto 52 weeks Hours:  Full Time Salary: £30, + £ London Weighting per annum Closing Date: Sunday 29 October Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 39 years....

  • Relief Support Worker

    3 months ago

    London, United Kingdom Vibrance Full time

    **Are you a highly motivated team worker committed to helping people with Mental Health problems / Complex Needs?** Vibrance has an exciting opportunity available for you to join the team as a **Support Worker **based in **Rook Lodge, Ilford**. You will join us on a **Relief, part-time,** **permanent basis. **In return, you will receive an hourly rate of...

  • Relief Youth Worker

    5 months ago

    London, United Kingdom Jewish Care Full time

    We have an exciting opportunity for you to join our Community Team as a Relief Youth Worker. MIKE stands for Motivation, Inspiration, Knowledge, and Education and is a youth leadership programme. The programme empowers young people to become youth leaders in the community. You will be responsible for delivering and developing the programme to the...

  • Support Worker Relief

    3 months ago

    London, United Kingdom The Salvation Army Full time

    **Working hours**: As and when required **Location: St Ann's Lifehouse, London, SW1P 2DE** **Interview Date**:To be confirmed The position is based at The Salvation Army’s Westminster Homeless Service at St Ann’s in the London Borough of Westminster: St Ann’s is a supported accommodation with 5 beds, provided in collaboration with the NHS to support...

  • Relief Bank Recovery Worker

    5 months ago

    London, United Kingdom The Social Interest Group Full time

    We are currently recruiting for a number of Bank / Relief Recovery Support Workers to join our service in Elephant and Castle, where you will have responsibility for providing high quality support services in line with SIG Penrose Mission, Values and Strategy. As a Recovery Worker, you will contribute to successfully rehabilitating and reintegrating our...

  • Executive Assistant to UK Director

    5 days ago

    London, Greater London, United Kingdom Islamic Relief Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Assistant to provide senior-level administrative support to our UK Director. The successful candidate will play a pivotal role in ensuring the smooth operation of the UK Director's office, providing comprehensive support to the UK Senior Management Team, and representing Islamic Relief in a...

  • Executive Assistant to UK Director

    4 days ago

    London, Greater London, United Kingdom Islamic Relief Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Assistant to provide senior-level administrative support to our UK Director. The successful candidate will play a pivotal role in ensuring the smooth operation of the UK Director's office, providing comprehensive support to the UK Senior Management Team, and representing Islamic Relief in a...

  • Relief Support Worker

    2 weeks ago

    London, Greater London, United Kingdom Longhurst Group Full time

    About the RoleWe are seeking a highly motivated and compassionate Relief Support Worker to join our team at Longhurst Group. As a Relief Support Worker, you will play a vital role in providing quality care and support to our customers, helping them to live independently and maintain their dignity.Key ResponsibilitiesProvide person-centred care and support to...

  • Relief Job Coach

    3 months ago

    London, United Kingdom Thera Trust Full time

    About The Role We are seeking dynamic and self motivated individuals to work across London on a number of exciting projects to support people with disabilities into work. We are looking for people who are flexible in their working practices and hours. Relief work is suitable for people looking for flexible work as it offers the opportunity to work in a...

  • Relief Team Assistant

    3 months ago

    London, United Kingdom Wlliams Lea Full time

    Relief Team Assistant **Salary**: £12.95 per hour Location: London Contract: Relief Work model: Office Based Williams Lea seeks a Relief Team Assistant to join their team Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms. We are seeking a front facing person to...

  • Bank Relief Worker

    4 months ago

    London, United Kingdom The Social Interest Group Full time

    We are urgently recruiting for flexible Bank/Relief Support Staff to help us continue to deliver high quality services to vulnerable people in the community. We have a variety of shifts available from mornings, days, nights and weekends in our Jigsaw mental health, complex needs & floating support service in Catford._

  • Relief Team Assistant

    3 months ago

    London, United Kingdom Wlliams Lea Full time

    Relief Team Assistant - London Reprographics Hourly pay - £11.95 Hours - various office hours depending on site between 8am - 6pm Location - City of London across legal and financial services organisations Williams Lea has a fantastic opportunity for an applicant who is looking for flexibility around study or other commitments for a zero hours relief...

  • Senior Administrative Support to UK Director

    5 days ago

    London, Greater London, United Kingdom Islamic Relief Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Assistant to provide senior-level administrative support to our UK Director. The successful candidate will play a pivotal role in ensuring the smooth operation of the UK Director's office, providing comprehensive support to the UK Director and the Senior Management Team.Key...

  • Senior Administrative Support to UK Director

    4 days ago

    London, Greater London, United Kingdom Islamic Relief Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Assistant to provide senior-level administrative support to our UK Director. The successful candidate will play a pivotal role in ensuring the smooth operation of the UK Director's office, providing comprehensive support to the UK Director and the Senior Management Team.Key...

  • Support Worker

    3 months ago

    London, United Kingdom MacIntyre Full time

    **Looking for a worthwhile job with the hours that work for you ?** Join us as a Relief Support Worker, we provide support 24 hours a day seven days per week so we can probably offer the hours that suit you. **How Relief hours work** It's a bit like a zero hour contract but without the bad bits. - You don't have to work when it's not convenient for you. -...