Employer Engagement Advisor

1 month ago


Wolverhampton, United Kingdom Workpays Full time

**Job Title**:Employer Engagement Advisor

**Reports to**:Restart Lead / Senior Operations Manager

**Salary/Grade**: £23,000 - £25,000 (dependent on experience)

**Contract**: Full Time

**Hours**: 37.5

**Location**: Wolverhampton Office

**Employer Engagement Co-ordinator**

You are hardworking, resourceful, innovative and resilient with a passion for success and supporting participant progression. You’re not satisfied with good performance, always driving yourself to achieve excellence

You create and manage customer relationships

You have a good knowledge and understanding of sales techniques including e-campaigns, out bound calling and using social media to connect with potential customers

You are motivated by stretching targets, demonstrate good inter-personal skills and adhere to the performance, quality and data security requirements.

You are independent but also enjoy working as part of a team. Making sure that all areas of the business can benefit from the employer relationships you develop.

You will be hungry, and really want the opportunity to establish and develop exciting new relationships in the area.

**Overall Role Objective**
- To engage employers on behalf of Workpays
- To put in place all necessary documentation and tracking mechanisms necessary to manage the activities
- To agree a service level agreement with each employer
- To source applicants and assist employers with their recruitment needs via Workpays programmes
- Provide support to participants to fulfil employer vacancies
- To provide in work support for the employee in line with the service level agreement
- To ensure positive progressions for employees after their training employer

**Other Responsibilities**
- Source eligible referrals on to programmes
- Source placement opportunities and vacancies, in line with the contracts
- Source progressions for participants in line with their individual action plan
- Work co-operatively with team colleagues to ensure appropriate case management
- Complete all data collection necessary and ensure the IT system relevant to the contract is managed and updated ‘real time’.
- Network and engage in outreach activities to promote the provision
- At all times operating within the requirements of the data management and security policies & procedures.
- Maintain management information and administration records on employers and participants
- Manage a caseload of participants, which includes recording information on progress and monitoring outcomes to ensure progression
- Work collaboratively with employer and delivery staff, to develop the provision and support participants to achieve their agreed goals
- Share expertise and skills with other Workpays delivery staff to enhance delivery and develop programmes
- Undertake training and development, as agreed with the line manager.
- Play an active role in developing a positive image of Workpays and representing Workpays as required at meetings

**Person Specification **_(Personal attributes essential to performing role: e.g. skills, competencies, expertise, knowledge, experience.)_
- **Behavioural & Technical Competencies**:_
- Tenacious, not afraid of cold calling, door knocking and knock backs
- Extremely enthusiastic and energetic
- Personable and able to communicate easily
- Self-Motivated and can work on own Initiative
- Team player
- Flexible and adaptable
- Target driven
- Attention to detail and compliance requirements
- **Desired Knowledge, Skills & Experience**_
- Successful track record of recruitment and/or sales
- Proven track record of exceeding targets
- Knowledge of local young people networks
- Driving Licence and access to vehicle
- IAG Level 3

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Cycle to work scheme
- Referral programme
- Wellness programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Wolverhampton, West Midlands: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Expected start date: 20/02/2023


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