Student Records Officer

1 week ago

Hatfield, United Kingdom University of Hertfordshire Full time

**Post Title**: Students Records Officer**SBU/Department**: Academic Registry**FTE**: 1.0 fte (working 37 hours per week)**Duration of Contract**: Fixed term until 6 March 2025**Salary**: UH5 £27,181pa to £30,487pa depending on skills and experience**Annual Leave**: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year**Location**: College Lane Campus, Hatfield- Academic Registry is one of the University’s largest Strategic Business Units and supports the business and its administration through a number of dedicated teams, who provide an expert central service supporting students throughout their journey from enquiry to award. Working closely with the Schools of Study we also offer a point of contact for external agencies and the management information needed for business planning and development.- We have a vacancy for a Student Records Officer within the Innovation Hub’s Student Administration team. This is an excellent opportunity for someone wishing to gain administration experience, whilst working within a friendly and very supportive environment. Whilst we are primarily based on campus in Hatfield, most teams in Academic Registry operate hybrid working arrangements. This allows staff the option to work from home (in the UK) on a regular basis if they wish to after a period of training in the office.-
**Main duties and responsibilities**
- As a Student Records Officer you will be undertaking a range of activities in relation to the administration of student records. You will be proactive and flexible in your approach and be able to provide excellent customer service.-
- You will work as part of a central team and will have a range of contacts from within and outside of the Innovation Hub. In addition, there will be the opportunity to assist at key University events throughout the year.**Skills and experience required**
- Ideally, you will have some previous administrative experience in a complex organisation, preferably within a higher education organisation. However, it is essential to have good numeracy, literacy and IT skills, particularly using MS Office packages, databases and web-based communication platforms such as MS Teams.- You will have a methodical approach and be able to manage a varied workload to tight deadlines whilst recognising and respecting the confidential nature of the data you handle. You will be comfortable working in a team, but able to demonstrate initiative and to work with limited supervision, whilst having a can-do attitude and a commitment to continuous improvement.- Attention to detail is a key requirement of the post.**Qualifications required**
- You will hold a minimum of A-levels or equivalent or have proven professional work experience in a similar area of work.- Even if your background isn’t in administration, but you have good customer service skills and an eye for administrative detail, we’d love to hear from you.- We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work, or demonstrate access to UK Right to Work, before an offer is made.-
**_Please view the job description_** **_and person specification for a full list of the duties and essential criteria._** _Please_ _fully complete the_ _personal statement showing clearly how your skills and experience match the Person Specification._**Closing Date**: 07 July 2024**Interview Date**: To Be Confirmed**Reference Number**: 055596**Date advert placed**: 21 June 2024

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