Receptionist - Urgent Treatment Centre

2 months ago


Lymington, United Kingdom Partnering Health Ltd Full time

Your role as a receptionist at the Urgent Treatment Centre will be to: Book patients in on arrival for walk in appointments for the Urgent Treatment Centre Book patients in on arrival for Appointments + appointments Book where appropriate fracture clinics appointments internally and externally Monitor the electronic booking system and liaise with Team Leader with any workload concerns Manage expectations of the patients in the waiting area Answer the telephone promptly and deal with enquiries in a helpful and courteous manner, being aware of the need to maintain confidentiality at all times Perform Receptionist duties as required by the Team Leader / Line Manager and to ensure efficient systems are in place for the maintenance of all records in accordance with Statutory and Company procedures Ensure the Reception area is kept tidy and all areas are safe Accurately logging in / out of prescriptions in a timely manner. Maintain stationery stocks Ensure mandatory training is kept up to date in line with PHL policies and procedures



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