Sales Support Administrator

3 days ago


Birmingham, United Kingdom Pertemps Birmingham Commercial Full time

SALES SUPPORT ADMINISTRATOR required for my client based in Birmingham for a fantastic family run business. Due to a brilliant 2021 they are looking to grow their sales support team.
Reporting to the Office Manager, working with the internal/external sales team to provide full administrative support to a designated Area Sales Manager and excellent customer service to external customers.A varying range of administrative duties are required.
They are looking to build their team with progressive, energetic and adaptable people who are keen to become experts in the product they represent.
HOURS OF WORK:MONDAY TO THURSDAY 8.30-5.00PM.FRIDAY - 8.30 - 4.00PM
SALARY - £22000-£24000 plus bonus, based on performance.
KEY ACCOUNTABILITIES
To answer the telephone and assist with general enquiries
Process architect/contractor sample requests, including web requests as required by your designated Area Sales Manager
Order in samples from suppliers as required, monitoring the order’s progress and liaising with Samples department and Area Sales Manager regarding its receipt
Produce pricing quotations, including initial quotations and cloned quotes to non-corporate and corporate customers as required
Raise Stock loaders through Filemaker system for new product not in SAP to enable a quotation
Request PTV/SRV/NCS tests on various products through Filemaker system, then forward the relevant results/certificates as required by your designated Area Sales Manager
Process factory registrations and reservations as requested by your designated Area Sales Manager
Provide product specific data sheets, Cleaning and Maintenance Schedules as required
Updating and maintaining an accurate CRM database in SAP of project opportunities and business partner details
Use of Microsoft Office to store project specific sales data to support project enquiries in SAP
Carry out further tasks as may from time to time be delegated to you by your manager and Sales Executive
YOUR SKILLS & EXPERIENCE
You must have outstanding communication and interpersonal skills both written and verbal
Have the confidence to deal with internal and external contacts ranging from executive to administrative levels
Highly motivated self starter with a positive professional attitude, strong work ethic and attention to detail
High degree of personal integrity and professional accountability
Knowledge of SAP would be advantageous but not essential
Any potential applicants that are shortlisted will be required to do a Teams Interview before any face to face interviews take place.



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