Warranty Administrator

2 days ago


Chelmsford, United Kingdom Saxton 4x4 Limited Full time

Saxton 4x4 are proud to stock one of the largest ranges of premium used vehicles in the country. Based in Chelmsford, Essex (CM1), Saxton have emerged as the largest 4x4 dealer in Europe, selling SUV's and specialist cars at incredible value to customers across the world. Recently recognised in the list of Sunday Times Top Track 250, Saxton 4x4 provides not only a fleet of some 2000 luxury vehicles, but numerous bespoke styling and modifications. These include long-running partnerships with established luxury customisation companies Overfinch, Onyx, Khan and Urban.

For your hard work as a Warranty Administrator we are offering a salary of £27,000

Hours of work for this Warranty Administrator role are Monday To Friday 40 Hour Week (9am - 6pm)
- Taking service warranty bookings and inputting on system
- To ensure that maximum profit is achieved from all service works in accordance with company policy
- Discuss and identify manufacturer’s warranty repair requirements with customers, obtaining background information to assist the service team in diagnosis-testing-inspecting
- Ensure that all warranty items are available for return to manufacturers
- To ensure that any delay in the completion of work is reported to the customer
- To ensure that all materials used and time employed on each vehicle is recorded on job cards and that the mechanical write up is correct for works carried out and signed accordingly
- To prepare and analyse job cards for work carried out under the terms of warranty
- Ensure that all warranty policies and procedures are adhered to
- Experience in a similar role
- Knowledge of the Motor industry, parts and service
- Excellent communication and organisational skills
- Ability to communicate equally with mechanics, customers and senior management
- Extensive knowledge of Microsoft Office (Outlook, Excel, Word, etc)

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00 per year

Schedule:

- Monday to Friday


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