Medical Records Administrator

2 weeks ago


Poole, United Kingdom Shore Medical Group Full time

**Job summary**:
To provide accurate, efficient and punctual medical records administration to patients and staff by way of both data input and extraction from the Shore Medicals designated clinical system. To liaise with healthcare professionals, staff members, patients, solicitors and other external organisations to assist with the resolution and administration of queries.

To work as part of a team helping with the successful running of a busy GP Practice. To provide excellent customer service and project a professional image for the Surgery. To work effectively with and provide support to other colleagues within the Surgery. To become proficient and develop a thorough knowledge of Practice procedures.

**Your Background**:
We are looking for people to join us who are caring, compassionate and good at communicating. Particular skills and requirements we are looking for include:

- Excellent communication skills and telephone manner
- Strong customer service skills
- Strong administration skills
- Ability to work calmly under pressure
- A high level of typing proficiency

To work 25 hours weekly
- Tuesday 1-6pm, Wednesday 8am-6pm, Thursday 8am-1pm and Friday 8am-1.30pm
- To provide a high quality administration service to the practice and its patients.
- Dealing with patient queries by phone.
- Coding information into the practice clinical system.
- Update patient records in a timely and accurate manner.
- Processing patient links
- Processing relevant paperwork for PCSE.
- Registering new patients.
- Reconciliation of medical notes for new patients.
- Filing medical notes accurately
- Processing patient record deductions
- Process temporary patient records and return to PCSE
- Manage all patient requests for medical records, reports and letters
- Process insurance reports requests
- Organising private medicals, such as DVLAs and Taxi medicals
- Liaise with coroners and GP following request for coroner report
- Liaising with healthcare professionals, staff members, patients, solicitors and other external organisations to assist with the resolution and administration of queries.
- Answering the telephone and assisting receptionists with queries as required.
- Keep GPs informed of updates as necessary.
- To work confidentially at all times.
- To undertake additional tasks as required by the line manager or GP Partners.

**Other Responsibilities**:
Health and Safety
- To comply with the Health and Safety at Work etc. Act 1974.
- To take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions.
- To ensure you are fully trained and conversant with fire regulations and health and safety and understand what to do in an emergency.

Equality and Diversity
- To carry out at all times their responsibilities in line with Equal Opportunities Policy and Procedure.

Risk Management and Clinical Governance
- To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.

Confidentiality
- To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the Data Protection Act 1998 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution.

Safeguarding
- Whilst in post, Staff are expected to acquire and update their knowledge on safeguarding as per the Intercollegiate document requirements and MMP policies.

This list is not exhaustive.

We value flexibility, so there is an expectation that you you’ll be willing to work overtime when additional cover is needed for holidays and staff absences, etc. You may be required to work at other locations as reasonably requested.

**Shore Medical is an Equal Opportunities Employer**

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: £10.62 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: PTP-MRA 18/5/2023



  • Poole, United Kingdom Shore Medical Group Full time

    **Medical records administrator** **SHORE MEDICAL** Shore Medical is a GP Super Partnership with 6 practices across Poole and Bournemouth. We aspire to offer exceptional care to our 58,000 patients and are innovative in our approach to developing new teams and pathways to ever improve how general practice is delivered. We have a friendly and supportive...


  • Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    Are you an enthusiastic Administrator with a basic understanding of the Data Protection Act? Our Medical Records and Information Governance team are looking for a Medical Records Administrator to join their dynamic team. The Medical Records Team process Subject Access Requests (SARs), received from patients, Court, Police, Solicitors, Staff, and other NHS...

  • Medical Secretary

    7 days ago


    Poole, United Kingdom Rosemary Medical Centre Full time

    We are looking for a part-time Medical Secretary to join our busy but friendly GP Surgery. This is a varied role and experience in a GP Surgery is preferable, however not essential, as training will be given. You must be reliable, have good IT skills, have attention to detail, be organised, a fast learner, and able to work under pressure. You must be a team...

  • Medical Secretary

    2 days ago


    Poole, United Kingdom Shore Medical Group Full time

    Job description Shore Medical is a GP Super Partnership with 6 practices across Poole and Bournemouth. We aspire to offer exceptional care to our 58,000 patients and are innovative in our approach to developing new teams and pathways to ever improve how general practice is delivered. We have a friendly and supportive team of more than 200 staff, with over...


  • Poole, United Kingdom Rosemary Medical Centre Full time

    We are looking for two Medical Receptionist to join our friendly busy GP Practice in Parkstone, Poole. Mon-7.45-1pm, Tues 7.45-12, Wed 7.45-12.30pm, Thurs 12-6.30pm Mon 7.45-2pm, Tues 12-6.30pm, Wed 7.45-12. We pride ourselves on providing patient centred care, in a happy working environment, with excellent teamwork throughout the practice. The Reception...

  • Medical Secretary

    Found in: Talent UK C2 - 2 weeks ago


    Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    Job summary We require a Band 4 Medical Secretary to act as secretary to the Consultant Psychiatrist and team including maintaining an electronic diary of appointments, taking messages as appropriate, drafting correspondence/ replies and dealing with confidential information relating to patients and medical staff. This is a part time role, 20 hours...

  • Medical Secretary

    Found in: Talent UK C2 - 12 hours ago


    Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    Job summary We are looking for a full time Medical Secretary to join the Poole Adult Community Mental Health Team based at Alderney Hospital. The Service provides assessment, diagnosis, treatment and support for adults of working age who have a severe and enduring mental health illness. The service is delivered in line with a recovery focused model...


  • Poole, United Kingdom The Recruitment Co Full time

    **Job Title: 2x Medical Receptionist Payrate: £11.28p/h (PAID WEEKLY) Hours: Monday - Thursday 0730 to 1730 and one working Tuesday - Friday 0800 to 1600** **Location: Poole BH17** **MUST HAVE A VALID DBS CERTIFICATE** - ASAP START FOR THE RIGHT CANDIDATE** **The Role & Responsibilities**: - My Client is looking for somebody to ensure that all visitors and...

  • Medical Secretary

    2 days ago


    Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    We are looking for a full time Medical Secretary to join the Poole Adult Community Mental Health Team based at Alderney Hospital. The Service provides assessment, diagnosis, treatment and support for adults of working age who have a severe and enduring mental health illness. The service is delivered in line with a recovery focused model in the Poole Central...

  • Medical Secretary

    2 weeks ago


    Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    An exciting opportunity has arisen within Poole Community Mental Health Team, Older Persons for an experienced medical secretary to join the team on a part time basis for 18.75 hours per week. The service provides assessment, diagnosis, treatment and support for patients who have a severe and enduring mental health illness. We are seeking to recruit a...


  • Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    Are you searching for a rewarding new role? We've got an exciting opportunity for a medical secretary to join #TeamUHD in our respiratory service. Working alongside other secretaries in the team, you'll help to provide a full comprehensive and flexible secretarial service, ensuring workload is prioritised and completed in a timely manner. You'll need good...

  • Administrator

    4 days ago


    Poole, United Kingdom Tate Full time

    **Full-time Administrator** **£12.75 per hour** **Location: Poole** **Temporary assignment with Temp-Perm opportunity** Tate is recruiting for a full-time administrator for our established Poole based client. The purpose of this position is to provide a high quality, professional administrative service and to undertake a range of administrative tasks...

  • Patient Administrator

    3 weeks ago


    Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    The Outpatient Administrator role provides a caring service to our patients. The role involves providing an appointment booking service, liaising with Consultants, medical secretaries, the Primary Care Trust and other departments in the Trust. This job will be based either at Canford House, Wallisdown Road, Poole Hospital - Longfleet Road, or Christchurch...

  • Administrator

    7 days ago


    Poole, United Kingdom Resource Recruitment Full time

    **Administrator** **Job Location**:Poole, Dorset & Surrounding areas **Job Type**:Permanent **Salary**:£22,000 - £25,000 per annum, depending on role & experience **Hours**:Monday to Friday, full time hours We are working alongside a number of clients in the local area, who are currently recruiting on a permanent basis for Administrators to join their...


  • Poole, United Kingdom Teamjobs Commerical Team Full time

    ** TeamJobs are looking for an Accounts Administrator in Poole! ** This is a great opportunity to join a tight-knit finance team, whilst also being responsible for general office and administrative duties. Your duties will include, but not be limited to: - Monitoring daily communications and answering any queries - Ensuring payments, amounts and records...

  • Clinical Fellow

    Found in: Talent UK C2 - 3 weeks ago


    Poole, United Kingdom University Hospitals Dorset Full time

    Job overview This Clinical Fellow post offers the opportunity to develop clinical and research skills in Dermatology and would be ideal for anyone wishing to pursue higher specialist training in this area. Main duties of the job The post is full time and is based in the Department of Dermatology at Poole Hospital. The role will involve providing...


  • Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    As a Project Support Officer, the post holder will support the Project Manager to achieve the objectives for the Medical Staffing Systems Project. The work of the Project Support Officer will support the Medical Staffing Systems Project and will involve matrix working and collaborative working with other Trust Project Teams as part of the wider Project...


  • Poole, United Kingdom CMA Recruitment Group Full time

    CMA Recruitment Group is delighted to be working with our Poole, Dorset client who are requiring a Payroll Administrator to join their team on an initial 9 month contract. Our client is well known national organisation, and known locally for their company culture and ethos. This will be a great opportunity for you to join a larger organisation to assist...

  • Payroll Administrator

    Found in: Whatjobs ES C2 - 7 days ago


    Poole, United Kingdom CMA Recruitment Group Full time

    CMA Recruitment Group is delighted to be working with our Poole, Dorset client who are requiring a Payroll Administrator to join their team on an initial 9 month contract.Our client is well known national organisation, and known locally for their company culture and ethos. This will be a great opportunity for you to join a larger organisation to assist with...


  • Poole, United Kingdom Collaborate Recruitment Full time

    **HEAD OF ADMINISTRATION / RECEPTION JOB SUMMARY**: Fantastic opportunity for an organised Administrator / Secretary or Front of House Receptionist, to join an established family run business. Our client is looking for an organised, self-motivated individual to manage both the front reception and support the wider team with administration / secretarial...