Patient Administrator

4 weeks ago


Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

The Outpatient Administrator role provides a caring service to our patients.

The role involves providing an appointment booking service, liaising with Consultants, medical secretaries, the Primary Care Trust and other departments in the Trust. This job will be based either at Canford House, Wallisdown Road, Poole Hospital - Longfleet Road, or Christchurch Hospital. There will be a requirement to be flexible to work across all sites at certain times.

The Administrators book patient appointments from referral letters and are the first point of contact on the patient's pathway through the hospital.

This role involves data input, providing an efficient telephone service and assisting patients with their appointments. You may also be required to provide a welcoming receptionist service to our patients attending the Outpatient clinics, which includes checking patient's details, booking follow up appointments and ensuring the clinics are ready for the clinicians and patients.

There are full and part time hours available for this role.



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