Patient Administrator

5 months ago


Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

The Outpatient Administrator role provides a caring service to our patients.

The role involves providing an appointment booking service, liaising with Consultants, medical secretaries, the Primary Care Trust and other departments in the Trust. This job will be based either at Canford House, Wallisdown Road, Poole Hospital - Longfleet Road, or Christchurch Hospital. There will be a requirement to be flexible to work across all sites at certain times.

The Administrators book patient appointments from referral letters and are the first point of contact on the patient's pathway through the hospital.

This role involves data input, providing an efficient telephone service and assisting patients with their appointments. You may also be required to provide a welcoming receptionist service to our patients attending the Outpatient clinics, which includes checking patient's details, booking follow up appointments and ensuring the clinics are ready for the clinicians and patients.

There are full and part time hours available for this role.

To succeed in this role you will need to possess good communication skills and have a passion to deliver outstanding service to our patients. Accuracy and attention to detail are essential requirements together with the ability to multitask in a busy environment. Good team skills are also an essential requirement.

The Outpatients Department is an exciting place to work in and for many patient's the 'window of the hospital'. We look after approximately 200,000 patients per annum and aim to provide an excellent and caring service at all times. It is a friendly environment with the administrators providing clerical support to our clinical colleagues. The department operates between the hours of 07.30 and 18.00 and staff work on a rotational shift basis.

**Base Location**: Poole Hospital - Longfleet Road, Canford House - Wallisdown or Christchurch Hospital

**Interview Date**: TBC

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert


  • Patient Administrator

    1 month ago


    Poole, Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and communicative Patient Administrator to join our team at University Hospitals Dorset NHS Foundation Trust. As a key member of our Outpatient Department, you will be responsible for providing exceptional patient care and administrative support to our clinical colleagues.Key ResponsibilitiesProvide a welcoming...

  • Patient Administrator

    1 month ago


    Poole, Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and communicative Patient Administrator to join our team at University Hospitals Dorset NHS Foundation Trust. As a key member of our Outpatient Department, you will be responsible for providing exceptional patient care and administrative support to our clinical colleagues.Key ResponsibilitiesProvide a welcoming...

  • Patient Administrator

    2 weeks ago


    Poole, Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    Job SummaryThis role provides a caring service to patients at University Hospitals Dorset NHS Foundation Trust. The successful candidate will be responsible for providing an appointment booking service, liaising with Consultants, medical secretaries, and other departments in the Trust.Main ResponsibilitiesThe Outpatient Administrator will book patient...

  • Patient Administrator

    5 months ago


    Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    The Outpatient Administrator role provides a caring service to our patients. The role involves providing an appointment booking service, liaising with Consultants, medical secretaries, the Primary Care Trust and other departments in the Trust. This job will be based either at Canford House, Wallisdown Road, Poole Hospital - Longfleet Road. There will be a...

  • Patient Administrator

    5 months ago


    Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    This full time Outpatient Administrator role provides a caring service to our patients at UHD. The role involves providing an appointment booking service, liaising with Consultants, medical secretaries, the Primary Care Trust and other departments in the Trust. This job will be based either at Canford House, Wallisdown Road, Poole Hospital - Longfleet Road,...

  • Patient Administrator

    2 months ago


    Poole, Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    Job SummaryThis is a full-time Outpatient Administrator role that provides a caring service to patients at University Hospitals Dorset NHS Foundation Trust.Main ResponsibilitiesProvide an appointment booking service and liaise with Consultants, medical secretaries, and other departments.Book patient appointments from referral letters and be the first point...

  • Patient Administrator

    2 months ago


    Poole, Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    Job SummaryThis is a full-time Outpatient Administrator role that provides a caring service to patients at University Hospitals Dorset NHS Foundation Trust.Main ResponsibilitiesProvide an appointment booking service and liaise with Consultants, medical secretaries, and other departments.Book patient appointments from referral letters and be the first point...

  • Patient Administrator

    5 months ago


    Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    Job summary This full time Outpatient Administrator role provides a caring service to our patients at UHD. The role involves providing an appointment booking service, liaising with Consultants, medical secretaries, the Primary Care Trust and other departments in the Trust. This job will be based either at Canford House, Wallisdown Road, Poole...

  • Patient Administrator

    4 weeks ago


    Poole, Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    Job SummaryThis is a full-time Outpatient Administrator role at University Hospitals Dorset NHS Foundation Trust, providing a caring service to our patients. The role involves providing an appointment booking service, liaising with Consultants, medical secretaries, and other departments in the Trust.Main DutiesTo book patient appointments from referral...

  • Patient Administrator

    4 weeks ago


    Poole, Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    Job SummaryThis is a full-time Outpatient Administrator role at University Hospitals Dorset NHS Foundation Trust, providing a caring service to our patients. The role involves providing an appointment booking service, liaising with Consultants, medical secretaries, and other departments in the Trust.Main DutiesTo book patient appointments from referral...

  • Patient Administrator

    2 weeks ago


    Poole, Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    Job SummaryThis role provides administrative support to the Outpatient Department at University Hospitals Dorset NHS Foundation Trust. The successful candidate will be responsible for managing patient appointments, providing a welcoming receptionist service, and assisting with clerical duties.Main ResponsibilitiesManage patient appointments and...


  • Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Band 3 (pending matching) Patient Safety Administrator to join our excellent Quality and Safety team University Hospitals Dorset NHS Foundation Trust and this role will be based either at the Poole Hospital site. We are seeking to appoint an enthusiastic and motivated individual with excellent organisational,...

  • Patient Services Clerk

    7 months ago


    Poole, United Kingdom The Adam Practice Full time

    **The purpose of the role is to**: Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Undertake a variety...

  • Patient Services Clerk

    5 months ago


    Poole, United Kingdom The Adam Practice Full time

    **About us** The Adam Practice is a medium business in Poole. We are professional, innovative, collaborative, and our goal is to provide high quality, readily accessible medical and preventative health care within a well organised, efficient, up-to-date, friendly and caring environment. Our work environment includes: - Modern office setting - Wellness...


  • Poole, Poole, United Kingdom NHS Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at University Hospitals Dorset NHS Foundation Trust. As an Administrative Assistant, you will play a vital role in providing administrative support to our clinical teams, ensuring the smooth operation of our outpatient services.Key...


  • Poole, Poole, United Kingdom NHS Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at University Hospitals Dorset NHS Foundation Trust. As an Administrative Assistant, you will play a vital role in providing administrative support to our clinical teams, ensuring the smooth operation of our outpatient services.Key...


  • Poole, Poole, United Kingdom NHS Full time

    Job SummaryWe are seeking a highly organized and communicative Administrative Assistant to join our team at University Hospitals Dorset NHS Foundation Trust. As an Administrative Assistant, you will provide exceptional support to our clinical colleagues, ensuring the smooth operation of our outpatient services.Key ResponsibilitiesProvide appointment booking...


  • Poole, Poole, United Kingdom NHS Full time

    Job SummaryWe are seeking a highly organized and communicative Administrative Assistant to join our team at University Hospitals Dorset NHS Foundation Trust. As an Administrative Assistant, you will provide exceptional support to our clinical colleagues, ensuring the smooth operation of our outpatient services.Key ResponsibilitiesProvide appointment booking...


  • Poole, Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    About the RoleWe are seeking a skilled and experienced Administrative Assistant to join our team at Dorset HealthCare University NHS Foundation Trust. As a key member of our administrative team, you will be responsible for providing high-quality administrative support to our staff and patients.Main ResponsibilitiesProvide administrative support to the...

  • Clinic Administrator

    5 months ago


    Poole, United Kingdom Veincentre Full time

    **Clinic Administrator in Poole (Mon, Tue, Thurs, Fri & occasional Saturday)** Veincentre has an exciting new opportunity for an experienced Administrator to join our amazing clinic in Poole. This is a fantastic opportunity to join the UK’s largest varicose veins clinic at a time when we are growing and developing our business. **The Role**: You will...