Sales Support and Training Administrator
2 weeks ago
This is a full time (35 hours) office based role in Mansfield for a capable Sales Support and Training Administrator to provide support across a range of different sales, customer service and project administration activities.
**Hours**:Monday - Thursday 8.30am - 4pM/Friday 8.30am - 1.30pm
**Salary**:£25k-£28k based on experience + Employee bonus scheme (currently £3k per annum)
**Holidays**: 20 days + statutory
**The role**:
- Database management - ensure accurate records are kept
- Customer Relationship Management system - creating, updating key client information and task management via our ACT CRM
- Collating and administering all course feedback and feedback reports
- Administer learning outcomes and quarterly client reports
- Diary management for three Learning & Development Managers
- Provide administration support to our Head of Project Delivery and Learning and Development Managers
**Requirements of the role**:
- Experience with Microsoft Excel / Outlook / Teams
- Experience in a similar role
- Experience in the Learning & Development sector would be ideal but not essential
- Confidence in answering the phone
- Great communication skills
- Customer service skills
- Strong attention to detail and a good grasp of written English
- The ability to be proactive and show a willingness to learn
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£28,000.00 per year
**Benefits**:
- Company pension
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Administration Support: 3 years (required)
Work Location: In person
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