Customer Service Administrator

3 weeks ago


Mansfield, United Kingdom TurnerFox Recruitment Limited Full time

Customer Service Administrator
Location
- Mansfield Hours
Mon-Fri 8am -4pm or 8am-5pm
Salary £21,000-£23,000

We are looking for a Customer Service Administrator to act as a pivotal point of contact for this busy training department.

The role will involve coordinating and providing administration support for training courses including:

- Dealing with general enquires, bookings and cancellations
- Managing customer through the training and assessment process.
- Meeting and greeting attendees
- Producing course handouts and training paperwork to delegates
- Producing certificates and obtaining course feedback
- Organising venues and refreshments
- Booking online courses and examinations
- Previous administration/reception experience
- Good knowledge of Microsoft packages
- Strong customer service skills
- Good organisational skills with the ability to work on own initiative

Key words: Reception/Administrator/Customer service

INDHP

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£23,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Holidays
- Monday to Friday
- No weekends

Work Location: One location



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