Internal Partnership Co-ordinator

4 months ago


North Shields, United Kingdom Midea UK Full time

Midea is the fastest growing brand of HVAC products in the UK and to support further growth we are looking to expand our team in key areas of our business.

We are seeking an **Internal Partnership Co-Ordinator** who will take responsibility for a broad range of tasks and assist our office team undertake various activities.

To attract the best available talent, we are offering lucrative packages for stand out individuals who can add value to our team.

**The Role**

Working in a busy and thriving team in our North Shields office, the role will include:

- Maintaining a positive and friendly company image by acting as the first line of contact to our partners and customers.
- Process new warranty registrations.
- Rectify any warranty registration issues.
- Manage the MiPro partner portal and offer telephone support to customers
- Supporting the Marketing Manager in the production of training & partnership certificates.
- Responsibility for updating the partner pages of the company website using WordPress.
- Maintenance of customer databases.
- Undertaking of various administrative tasks within the department as required.

**Desirable Skills/Abilities**
- Achievement Drive: Proactive, self-motivated to achieve and maintain high standards and continual improvements in the way things are done.
- Customer Focus: Able to understand and interpret requests and to produce results within required timeframe.
- Planning and Organising: Able to multi-task, review workload and prioritise effectively. Strong attention to detail is essential.
- Communication and Influence: Excellent interpersonal skills and effective communicator, both verbal and written.
- Teamwork and Co-operation: Strong team player willing to play key role in the pursuit of common departmental goals and objectives.

**Desirable Skills and Knowledge**
- Experience - at least 3 years working in an administrative role.
- Good standard of education - must possess at least 5 GCSE’s including English (Grade C/5 or above).
- PC skills - Experienced user of MS Office, preferably with Advanced level PowerPoint and Excel skills. Experience of WordPress or similar would be an advantage.

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- North Shields: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Part 01



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