Broker Support Consultant

2 weeks ago


Bournemouth, United Kingdom Connells Group Full time

Are you a natural problem solver with excellent communication skills? Mortgage Intelligence is looking for someone to join their team as a **Broker Support Consultant**.

In this role, you will be the first point of contact for our members and will handle all incoming calls in a professional and friendly manner. You will be responsible for providing solutions to their queries, cross-selling where possible, gaining broker commitment, and closing sales accordingly.

To be successful in this role, you will need to maintain an excellent understanding of the products and services offered by Mortgage Intelligence and our life protection providers/general insurance/panel lenders for which full training will be provided.

You will also need to be able to communicate with multiple departments and senior members of staff in a clear and accurate manner. Additionally, you will be responsible for collating feedback and identifying trends within the network and presenting these findings to further develop the services within the network.

**Skills and Experience**
- Minimum of 1 year of mortgage or protection/insurance experience
- Minimum of 5 GCSE’s or Equivalent - Grades A-C
- Strong customer service and sales background
- Excellent communication skills
- Strong IT Skills
- High Level of accuracy and attention to detail
- Excellent Time Management Skills

**What we can offer you**
- The flexibility of a Hybrid working pattern
- Salary £24k to £26k plus bonus, depending on experience
- Full Support and Training to gain your CeMap Qualification
- Plus, many more perks and benefits

**Who we are**:
We’re a mortgage and insurance network and club, supporting advisers for over 25 years.

Founded in 1996, we started life as a lead generation company and have grown into the multi-award-winning network and club we are today. You’ll benefit from our wealth of industry experience, premium network and club services and expertise in business growth.

MS01682

Job Reference: MS01682



  • Bournemouth, United Kingdom Mortgage Intelligence Full time

    Location: Bournemouth (Hybrid) **Salary**: Competitive Job Reference Number: BSC180424 Overall Responsibility: Key Responsibilities to include: - Maintain an excellent understanding of the products and services offered by Mortgage Intelligence and our life protection providers/general insurance /panel lenders - Share your knowledge of life protection...


  • Bournemouth, United Kingdom Ageas UK Full time

    Job Title:  Broker Governance Relationship Manager Contract Type:  UK-Permanent – Full-Time/Part-Time/Job Share/Flexible options available Salary Range:  Circa £55k DOE Location:  Bournemouth Work Level:  4 Closing Date for applications:  Monday 24th June Broker Governance Relationship Manager:   The purpose of the Expert role is to...


  • Bournemouth, Bournemouth, United Kingdom Ageas UK Full time

    Job Title: Broker Governance Relationship Manager Contract Type: UK-Permanent – Full-Time/Part-Time/Job Share/Flexible options available Salary Range: Circa £55k DOE Location: Bournemouth Work Level: 4 Closing Date for applications: Monday 24th June Broker Governance Relationship Manager: The purpose of the Expert role is to provide...


  • Bournemouth, United Kingdom Ageas Insurance Limited Full time

    Job Title: Broker Governance Relationship ManagerContract Type: UK-Permanent - Flexible options availableSalary Range: Circa £55k DOELocation: BournemouthBroker Governance Relationship Manager:The purpose of the Expert role is to provide departmental support in both the people and technical areas. In addition to the core elements of the role, the mix of...

  • Customer Advisor

    4 weeks ago


    Bournemouth, United Kingdom Yoke for CWS (AMS) Full time

    On behalf of **Nationwide,** AMS are seeking a Customer Advisor Mortgages - Broker Support for a 12 month contract**, with the possibility of extension, working within our Mortgage Department based at our Bournemouth Office, **BH2 6EP/ Hybrid Our front line teams deliver simply brilliant service every day. We know 63% of customers still value a face-to-face...

  • Customer Advisor

    4 weeks ago


    Bournemouth, United Kingdom Yoke for CWS (AMS) Full time

    On behalf of **Nationwide,** AMS are seeking a Customer Advisor Mortgages - Broker Support for a 12 month contract**, with the possibility of extension, working within our Mortgage Department based at our Bournemouth Office, **BH2 6EP/ Hybrid Our front line teams deliver simply brilliant service every day. We know 63% of customers still value a face-to-face...

  • Customer Advisor

    3 weeks ago


    Bournemouth, United Kingdom Yoke for CWS (AMS) Full time

    On behalf of **Nationwide,** AMS are seeking a Customer Advisor Mortgages - Broker Support for a 12 month contract**, with the possibility of extension, working within our Mortgage Department based at our Bournemouth Office, **BH2 6EP/ Hybrid Our front line teams deliver simply brilliant service every day. We know 63% of customers still value a face-to-face...

  • Customer Advisor

    2 weeks ago


    Bournemouth, United Kingdom Yoke for CWS (AMS) Full time

    On behalf of **Nationwide,** AMS are seeking a Customer Advisor Mortgages - Broker Support for a 12 month contract**, with the possibility of extension, working within our Mortgage Department based at our Bournemouth Office, **BH2 6EP/ Hybrid Our front line teams deliver simply brilliant service every day. We know 63% of customers still value a face-to-face...


  • Bournemouth, Dorset, United Kingdom Collaborate Recruitment Full time

    JOB SUMMARY: Working as part of a busy team within the wider head office environment, the successful candidate will be handling incoming calls and queries from customers, supporting potential customers with queries regarding memberships and guiding them through the initial sign-up process to onboard them as a new member. Previous experience of working in...


  • Bournemouth, Dorset, United Kingdom Collaborate Recruitment Full time

    JOB SUMMARY: Working as part of a busy team within the wider head office environment, the successful candidate will be handling incoming calls and queries from customers, supporting potential customers with queries regarding memberships and guiding them through the initial sign-up process to onboard them as a new member. Previous experience of working in...


  • Bournemouth, Bournemouth, United Kingdom Reed Business Support Full time

    Are you looking for a rewarding role that will provide significant development prospects?REED Business Support is one of the leading providers of recruitment to clients across Dorset, enjoying an excellent reputation with our clients, based upon our dedication to providing a truly consultative, honest and transparent service at all times.We have greatly...

  • Sales Consultant

    7 days ago


    Bournemouth, United Kingdom Meridian Business Support Full time

    Do you enjoy speaking to customers?Can you work in a luxury high end environment?Are you comfortable managing your own pipeline of sales?If the answer is yes, then I have a full time position based in Ringwood working for a prestigious family run business.The successful Sales Consultant would be able to commit to working 5 days a week which would include a...

  • Self Employed

    8 hours ago


    Bournemouth, United Kingdom 4Front Recruitment Limited Full time

    Self-Employed Mortgage Broker Location: UK (Remote) Employment Type: Full Time Are you CEMAP qualified and ready to make your mark in the mortgage industry? We offer a unique opportunity for you to grow and succeed on your own terms. Why Choose Us? Full Support & Guidance: Get the help you need to maximize your revenue. No Hard-Set Targets: Enjoy the...


  • Bournemouth, Bournemouth, United Kingdom Ageas Insurance Limited Full time

    Job Title:Customer Service Consultant - Motor ClaimsTarget Start Date:Monday 29th July 2024Contract Type : Permanent, Part Time, Full Time, Job Share option availableSalary Range:£24,100 increasing to £25,600 within 18 months, starting salary depending on experienceLocation:BournemouthAbout the Job Title and the Company:Looking to kickstart a career in...


  • Bournemouth, United Kingdom Idex Full time

    Are you you an experienced Underwriter who is looking for a new challenge or an Underwriter who feels they are undervalued and want to work for an insurer who cares and develops their staff? You will be allinged to be aligned to a portfolio of brokers/customers to proactively develop and profitably grow their commercial book of business! In this role, you...


  • Bournemouth, United Kingdom Switch Recruitment Full time

    We are pleased to be recruiting on behalf a leading specialist insurance company seeking to add to their successful intermediary and broker support function. Candidates will be responsible for building and developing relationships with brokers and supporting with health insurance quotations relating to SME clients. You will play an important role in...


  • Bournemouth, Bournemouth, United Kingdom Ageas Insurance Ltd Full time

    Job Title: Customer Service Consultant - Motor ClaimsTarget Start Date: Monday 29th July 2024Contract Type: Permanent, Part Time, Full Time, Job Share option availableSalary Range: £24,100 increasing to £25,600 within 18 months, starting salary depending on experienceLocation: BournemouthJoin our latest onboarding group and start your new career.Customer...


  • Bournemouth, United Kingdom Ageas Insurance Ltd Full time

    Job Title: Customer Service Consultant - Motor Claims Target Start Date: Monday 29th July 2024 Contract Type: Permanent, Part Time, Full Time, Job Share option available Salary Range: £24,100 increasing to £25,600 within 18 months, starting salary depending on experience Location: Bournemouth Join our latest onboarding group and start your new career....

  • Permanents Consultant

    2 weeks ago


    Bournemouth, United Kingdom Reed Full time

    Recruitment Consultant (Business Support sector) - Bournemouth Join our high-performing team at Reed in Bournemouth! As a Recruitment Consultant, you'll focus on placing candidates in permanent, contract, and fixed-term roles across the local area. This exciting opportunity allows you to work with an established client base, leveraging your expertise and...


  • Bournemouth, United Kingdom Ageas Insurance Ltd Full time

    Job Title: Customer Service Consultant - Motor ClaimsTarget Start Date: Monday 29th July 2024Contract Type: Permanent, Part Time, Full Time, Job Share option availableSalary Range: £24,100 increasing to £25,600 within 18 months, starting salary depending on experienceLocation: BournemouthJoin our latest onboarding group and start your new career. Customer...