Mortgage Intelligence Support Specialist

1 month ago


Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

Mortgage Intelligence is a leading provider of mortgage and protection products, and we are currently seeking a Mortgage Intelligence Support Specialist to join our team. As a Mortgage Intelligence Support Specialist, you will be responsible for handling incoming calls from our brokers, providing accurate solutions to their queries, and proactively calling our members to develop strong business relationships.

The ideal candidate will have a good standard of education, with GCSEs (A-C) or equivalent, and a minimum of 1 year's experience in a mortgage or protection environment. You will also possess excellent communication and interpersonal skills, as well as a high level of accuracy and attention to detail.

Key Responsibilities:

  • Handle incoming calls from our brokers
  • Provide accurate solutions to queries
  • Proactively call our members to develop strong business relationships
  • Collate feedback and identify trends within the network

Estimated Salary: £28,000 - £38,000 per annum, depending on experience



  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    Job Description:Mortgage Intelligence is seeking a highly skilled Mortgage Onboarding Specialist to join our team. As a key member of our small onboarding team, you will play a crucial role in processing and underwriting applications for network onboarding. Your primary objective will be to achieve a positive customer outcome while adhering to strict...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    Job Summary: Mortgage Intelligence is seeking a Mortgage Advice Validator to join our team. This role involves validating mortgage advice to ensure it meets regulatory standards.About the Role:Validate mortgage advice to ensure compliance with regulatory requirements.Work closely with mortgage advisors to identify areas for improvement and provide...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    About the RoleWe are looking for a highly motivated and organised Authorisations and Onboarding Specialist to join our team at Mortgage Intelligence. The successful candidate will be responsible for managing the entire onboarding process, from initial application to final approval.As an Authorisations and Onboarding Specialist, you will work closely with the...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    Job Title: Quality Assurance SpecialistJob Type: Full-timeSalary: £40,000 - £60,000 per annumMortgage Intelligence is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for reviewing and assessing mortgage advice to ensure it meets regulatory standards.About the Role:Review and...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    Authorisations and Onboarding Job Summary:We are currently recruiting for an Mortgage Network Authorisations professional to join our team at Mortgage Intelligence. In this role, you will be responsible for handling FCA registrations for Appointed Representatives joining our networks, maintaining and updating the pipeline throughout the onboarding process,...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    The ideal candidate for this role will have a strong background in compliance within the financial services industry, specifically in intermediary mortgage and insurance firms.Key Responsibilities:Closely support the Head of Compliance to ensure Mortgage Intelligence Holdings adheres to regulatory standards set by the Financial Conduct Authority.Manage the...

  • Onboarding Specialist

    3 weeks ago


    Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    About the Role:Mortgage Intelligence is seeking an experienced Onboarding Specialist to join our team. In this role, you will be responsible for processing and underwriting applications for network onboarding, ensuring a positive customer outcome.In addition to your core responsibilities, you will also handle adviser queries by email and telephone, maintain...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    Job OverviewWe are seeking a highly skilled Authorisations and Onboarding Specialist to join our team at Mortgage Intelligence. The successful candidate will play a crucial role in processing, underwriting, and referencing firm/appointed representative applications for network onboarding.As an Authorisations and Onboarding Specialist, you will be responsible...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Mortgage Operations Coordinator to join our team at Mortgage Intelligence. In this role, you will be responsible for processing and underwriting applications for network onboarding, while maintaining a positive customer outcome.The ideal candidate will have experience in customer services,...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    Mortgage Intelligence is a dynamic and growing company, and we are seeking an experienced Mortgage Onboarding Specialist to join our team. In this role, you will be responsible for processing and underwriting firm/adviser applications, ensuring they meet the necessary regulatory requirements.You will work closely with our team to achieve a positive customer...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    About Mortgage IntelligenceMortgage Intelligence is a thriving mortgage and insurance network based in Bournemouth. We are seeking a Commissions Administrator to join our small, friendly team.Job DescriptionThe successful candidate will be responsible for the calculation and payment of fees in an accurate and timely manner. They will handle broker and lender...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    We are seeking a Broker Relationship Manager to join our team at Mortgage Intelligence. As a Broker Relationship Manager, you will be responsible for building and maintaining strong relationships with our brokers, providing exceptional customer service, and driving business growth through proactive sales calls.The ideal candidate will have a minimum of 2...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    Role Overview:Mortgage Intelligence is a dynamic mortgage and insurance network based in Bournemouth, offering a unique blend of traditional values and innovative approaches.We are currently seeking a highly organized and detail-focused Commissions Administrator to join our close-knit team, working in a hybrid environment that balances flexibility and...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    We are seeking a highly motivated and results-driven Business Development Consultant to join our team at Mortgage Intelligence. In this role, you will be responsible for building and maintaining strong relationships with our brokers, providing exceptional customer service, and driving business growth through proactive sales calls.The ideal candidate will...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    Job DescriptionThe Mortgage Case Reviewer will be responsible for reviewing cases submitted by our appointed representatives to ensure compliance with regulatory requirements and best practices. This involves analyzing data to identify trends, verifying standards of advice, and providing clear feedback to relevant parties.You will work closely with our...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    Job Overview: We are seeking a detail-oriented Compliance Review Officer to join our team at Mortgage Intelligence. The ideal candidate will have a strong background in regulatory compliance and excellent analytical skills.Key Responsibilities:Conduct thorough reviews of mortgage cases to ensure compliance with regulatory requirements.Analyse data to...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    Mortgage Intelligence Holdings (MIH) is a leading provider of mortgage services. We are seeking a highly skilled Compliance Operations Manager to join our team.About the Role:The successful candidate will report directly into the Head of Compliance and will be responsible for the day-to-day management of the compliance team. This includes providing guidance...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    Mortgage Intelligence Holdings (MIH) is a leading provider of mortgage services. We are seeking a Financial Conduct Authority Expert to join our Compliance Team.About the Role:You will report directly into the Head of Compliance and will be responsible for providing regular support to the Head of Compliance on all compliance-related matters, including...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    About the RoleThis Onboarding and Compliance Specialist position plays a vital role in the success of Mortgage Intelligence. The successful candidate will be responsible for handling applications, ensuring compliance with FCA regulations, and providing exceptional customer service.To excel in this role, you should possess a good standard of general...


  • Bournemouth, Bournemouth, United Kingdom Mortgage Intelligence Full time

    Mortgage Intelligence Holdings invites applications for a Compliance Quality Assurance Expert who can join our dedicated team. As a member of our network, you will be responsible for reviewing cases to ensure adherence to best practices and regulatory requirements.This role comes with an estimated annual salary of £45,000 - £55,000, based on your...