Offshore Collections Team Leader

4 days ago


Chertsey, United Kingdom Samsung Electronics Full time

Position Summary

A team of 24, managing all aspects of Account Receivables including credit limit management, order release, chasing outstanding monies, verification of claims, eCommerce back office, account reconciliations and cash allocations. Targeted on collections, ageing profiles and query turnaround times. Works alongside the Risk Management team and for the Director of Financial Operations.

The role is busy but varied and you will find each day is different. We pride ourselves on always challenging each other and the status quo. Learning is at the heart of the team and we always keep your development as our main priority.

Role and Responsibilities

Your Key Responsibilities:
- This role involves leading the Offshore Collections team and to be responsible for a portfolio of 300+ customer accounts which are managed day to day from Romania by 3rd party, Genpact.- You will be responsible for the collection of all outstanding monies due, invoice query resolution, account reconciliation and internal/ external customer relationships.- Build strong customer relationships (both internal and external) and provide a first class level of customer service at all times.- Ensure HQ and local targets are met for collections, ageing and query resolution in line with objectives.- Collate the monthly AR forecasting process is co-ordinated and tracked accurately.- Monitor Marketing Claims and work with Budget team and Marketing team to ensure claims are processed quickly and improvements are implemented.

Skills and Qualifications

To be successful, you will possess the following skills and attributes:
- 3 A Levels, 5 GSCE’s (incl Maths and English).- Minimum 5 years in an accounting /credit control team in corporate environment.- Good Excel skills and to be competent in completing Vlookups, Pivot Tables.- Experience in dealing with an Offshore/ outsourced teams- Target focused- Organised and efficient worker

What does success look like?

This role requires a self-starter who is motivated by end results. It requires a person who is able to positively challenge the accuracy of process implementation.

Benefits of working here at Samsung:
- Hybrid working- Bonus Scheme- Pension contribution- 3 x volunteering days each year- Holiday - 25 days per annum plus bank holidays- Access to staff sales discounts on a wide range of Samsung products- Access to Samsung Reward Plus discount shopping

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We create the future by fostering a diverse culture to drive sustainable growth.



  • Chertsey, United Kingdom Aldena Associates Ltd Full time

    Credit Control - Offshore Collections - Microsoft Excel Offshore Collections Coordinator Department | Financial Operations - AR A team of 24, managing all aspects of Account Receivables including credit limit management, order release, chasing outstanding monies, verification of claims, e-commerce back office, account reconciliations and cash allocations....


  • Chertsey, United Kingdom March Recruitment Full time

    Recruiter: Lynne Cepollina **Job Type**: Temporary Town/City: Chertsey County: Surrey Salary/rate: Competitive day rate Job ref: J13189LC **Offshore Collections Co-Ordinator** **Offshore Collections Co-Ordinator Responsibilities** - To co-ordinate, the Offshore Collections and Cash team day to day, ensuring all functions of your ledger are completed...


  • Chertsey, United Kingdom Samsung Electronics Full time

    Position Summary The Offshore Collections Coordinator works within a team of 24, managing all aspects of Account Receivables including credit limit management, order release, chasing outstanding monies, verification of claims, e-commerce back office, account reconciliations and cash allocations. Targeted on collections, ageing profiles and query turnaround...


  • Chertsey, United Kingdom Faith Recruitment Full time

    **Credit Control Team Leader** **Chertsey** **£49,500 DOE** My Client a global and world renowned company are seeking an experienced team leader that has experience of working with offshore teams and is a proactive leader that leads by example. As a credit control team leader you will be responsible for 3 directreports as well as a mixture of large and...


  • Chertsey, Surrey, United Kingdom Michael Page (UK) Full time

    Job DescriptionWe are seeking a skilled Debt Collection Specialist to join our team in Chertsey. As a Credit Controller, you will play a crucial role in collecting debt within assigned credit terms and achieving individual and department targets.Responsibilities:Collect debt from customers and maintain accurate records.Assess customer credit limits and make...


  • Chertsey, Surrey, United Kingdom Michael Page (UK) Full time

    Michael Page (UK) is seeking a highly skilled Financial Collections Specialist to join their team in Chertsey. In this role, you will be responsible for collecting debts within assigned credit terms and achieving individual and department targets. You will also be expected to maintain accurate records and review dates via a customer diary system.To succeed...

  • Culinary Team Leader

    2 weeks ago


    Chertsey, United Kingdom Compass UK & Ireland Full time

    Job Title: Culinary Team LeaderWe are seeking a skilled and ambitious Culinary Team Leader to join our dynamic team in the market-leading food service company in the UK.The ideal candidate will be responsible for working in a passionate and hard-working kitchen brigade to create an outstanding culinary experience for our customers.This is an exciting...


  • Chertsey, Surrey, United Kingdom Michael Page (UK) Full time

    Job Title: Financial Collections ProfessionalWe are recruiting for a skilled Financial Collections Professional to join our team in Chertsey, working 5 days a week.Main responsibilities include evaluating all new account applications and accepting or rejecting them, as well as maintaining all customer credit limits in line with Company policy.The successful...

  • Care Team Leader

    6 months ago


    Chertsey, United Kingdom CHD Living Full time

    **CARE TEAM LEADER** **£13.00 - £13.50 Per Hour** **FULL TIME - DAY & NIGHT SHIFTS AVAILABLE** **CHERTSEY** We’ve got some incredible Health Care Assistants here at CHD Living, and we need incredible team leaders to oversee them. This could be you! Established in 1984, we’re proud to be an award-winning, family-owned and operated group of care...


  • Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arose within Ashford and St Peter's NHS Foundation Trust to lead the Maternity Triage team. The post holder will be responsible for the ongoing triage transformation project and quality improvement. The role will focus on building upon the relaunch of the Birmingham Symptom Specific Obstetric Triage (BSOTS) system and the...


  • Chertsey, Surrey, United Kingdom Foxhills Full time

    We are seeking a results-driven Front Office Manager to join our team at Foxhills Collection. As a key leader, you will be responsible for driving sales growth, improving customer satisfaction, and developing your team's skills.The ideal candidate will have a proven track record of success in a similar role, with excellent leadership and communication...

  • Admissions Team Leader

    7 months ago


    Chertsey, United Kingdom THORPE PARK Resort Full time

    **Admissions Team Leader** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Admissions Team Leader - Seasonal** Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and...

  • Hotel Team Leader

    7 months ago


    Chertsey, United Kingdom THORPE PARK Resort Full time

    **Hotel Team Leader** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Hotel Team Leader** Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and restaurants - Opportunities to...


  • Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    We are seeking an exceptional and experienced motivated practitioner to take upon this exciting opportunity of becoming an Anaesthetic Practitioner Deputy Team Leader. Applications are welcome from Experienced Registered Nurses/ODP’s who would like to learn new skills and knowledge in management and leadership. As a Deputy Team Leader you will be...


  • Chertsey, United Kingdom Merlin Entertainments Careers Full time

    Were on the lookout for a Team Leader to join our team at our central Gateway Contact Centre based in Chertsey, Surrey.If you enjoy achieving individual and team targets and want to work somewhere where you are valued as a team member then this is the role for you.You must be reasonably located to commute to Chertsey. This is a full-time permanent role,...


  • Chertsey, United Kingdom Midway Full time

    Roles & Responsibilities: Are you looking for a Team Leader job that’s full of FUN? Working here feels pretty outstanding and our guest excellence team are fizzing with fun and a vital ingredient in the guest experience! Therefore, we’re looking for someone who strives for the best, is guest focused, and isn't afraid to lead a team. Please be aware...


  • Chertsey, United Kingdom Gateway Full time

    What you'll bring to the team: Are you looking for a Team Leader job that’s full of FUN? Working here feels pretty outstanding and our guest experience team are fizzing with fun and a vital ingredient in the guest experience! **Please be aware that this role is not part of Thorpe Park Resort and is based in a call centre next door to the theme...


  • Chertsey, United Kingdom f5 Full time

    Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. : Credit Control (60%) - Proactively chase and manage Approx. 150 customers to ensure payments are received within the terms. - Review and...


  • Chertsey, United Kingdom Wilson James Full time

    We have an exciting opportunity for you to join us as a Security Team Leader at our site based in Surrey. Responsibilites will include patrolling, manage and control any incidents that occur, ensure the security team are deployed to their posts, write clear reports, ensure logs are up to date and monitor attendance of staff. **What we can offer you**: -...


  • Chertsey, United Kingdom TEAM Full time

    A successful operation with sites in the UK and Europe is looking for a Customer Service Representative – Italian / Spanish speaking. Reporting into the Customer Services Team Leader, you will provide a courteous, professional, efficient, and reliable first point of contact service. This role comes with a salary up to £30,000 per annum, along with a...