Operations Administrator
6 months ago
**About us**
Escape Technology is a rapidly expanding company providing technology solutions to the Creative, Gaming and Architectural industries. With the Operations team busier than ever, we ensure we’re providing excellent customer support and in-house processes - maintaining an efficient and high-level Service.
**The Role**
The Operations Administrator will provide daily support to the Operations team in a challenging and fast-paced office.
You’ll be supporting the Senior Operations Manager as well as communicating daily with clients and suppliers in a warm and professional manner.
Reporting to the Senior Operations Manager, you’ll support core processes and must have the ability to adapt quickly and consistently perform to an exceptional standard. You must have high attention to detail.
**Skills and Experience**
- Minimum of 3 years in an Operations support or similar role is essential/desired
- Experienced in using CRM systems, with previous experience of Salesforce highly desired
- PC and literacy skills are essential with an excellent knowledge of Gmail and Excel
- Ability to adapt quickly, thrive under pressure and the ability to multitask
- High attention to detail is required and being hungry for perfection
- Knowledge of purchasing stock desired
- Professionalism and excellent communication skills are essential
- You will pride yourself on the quality of your work and ability to build strong working relationships with colleagues, external customers and suppliers.
- You will be a highly organised individual who is proactive in getting things done, resilient when driving tasks through to completion, be a great team player and have a great composure.
**Key Roles and Responsibilities**
- Raising Purchase orders and manage orders from start to finish
- Managing deadlines and updating orders across various of processes
- Taking part in monthly stock takes and audits
- Making sure stock levels are updated and procedures are followed throughout the ordering process.
- Highlight discrepancies to Senior Operations Manager
- Assisting and creating weekly/monthly reports required by finance/sales
- Updating clients and account managers with the most up to date information on their orders.
- Liaise with suppliers and ensure deadlines are met and queries are raised with Senior Operations Manager
Hours are Monday - Friday - 9am - 6pm
**Salary**: £25,000.00-£30,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Operations: 3 years (required)
- Administrative experience: 2 years (required)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- High Wycombe (required)
Work Location: In person
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