Administration Assistant
6 months ago
We are a dynamic and growing eCommerce company based in High Wycombe, Buckinghamshire. Committed to delivering exceptional service to our customers, we are seeking a motivated and organised Administration Assistant to join our team. This role is perfect for an individual who thrives in a fast-paced environment, enjoys administrative tasks, and is dedicated to ensuring the smooth operation of daily business activities.
**Position Overview**:As an Administration Assistant, you will play a crucial role in our operations by handling various administrative tasks. Your responsibilities will include managing deliveries, responding to customer queries, utilising internal systems to book in stock, preparing stock on our platform, and dispatching orders efficiently.
**Key Responsibilities**:
**Delivery Management**:
- Receive and organise incoming deliveries.
- Coordinate with suppliers and carriers to ensure timely and accurate deliveries.
**Customer Queries**:
- Respond promptly and professionally to customer inquiries.
- Provide excellent customer service, addressing and resolving concerns effectively.
**Stock Management**
- Use internal systems to book in stock accurately.
- Collaborate with the warehouse team to maintain an organised stockroom.
- Prepare stock on our platform according to established procedures.
- Ensure accurate and timely dispatch of orders, meeting quality standards.
**Qualifications**:
- Proven experience in an administrative or similar role.
- Excellent organisational and multitasking skills.
- Strong attention to detail and accuracy.
- Effective communication skills, both written and verbal.
- Proficient in using computer systems and basic knowledge of office software.
**Additional Skills (preferred)**:
- Familiarity with inventory management systems.
- Customer service experience.
**Benefits**:
- Competitive salary.
- Opportunities for career development.
- A positive and collaborative work environment.
**Salary**: £22,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- No weekends
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- High Wycombe (required)
Ability to Relocate:
- High Wycombe: Relocate before starting work (required)
Work Location: In person
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