Clerical Assistant

2 weeks ago


Glasgow, United Kingdom Glasgow Life Full time

Glasgow Life is looking for three Clerical Assistants to join us on a full-time and part-time basis. As Clerical Assistant you will be joining our in-demand Business Support Administration Team. You will be part of a dedicated team which supports service delivery across Glasgow Life.

As a Clerical Assistant you will be joining one of our Admin Hubs that provides support to Museums, Sport and Communities & Libraries. The Admin teams undertake a wide range of roles to keep Glasgow Life operating smoothly as a first-rate charity. From creating compelling messages about the work we do to providing insights which help shape strategies. They also oversee the operation of over 100 venues across the city, account for millions of pounds, support our staff, and bring income into the charity through our shops.

About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.

The role

As a Clerical Assistant you’ll be an integral part of the team, supporting service delivery teams across Glasgow Life. Reporting to the Administration Officer and working alongside members of an established Admin Team.

If you’re interested in joining us as a Clerical Assistant, you’ll need:

- Previous clerical experience, trained in the use of Microsoft Packages including Word, Excel, and Outlook (Essential)
- Good communication, literacy, and numeracy skills (Essential)
- Ability to relate to customer queries with a good telephone manner (Essential)
- Shows enthusiasm and positive attitude (Essential)
- Experience with the use of systems such as Pecos, Galaxy, Lagan and Gladstone software (Desirable)

You can read the full person specification for this role under the ‘Job Attachments’ section.

Some of our roles are currently piloting hybrid working, with teams working between the office and home. Your line manager may be able to agree days with you depending on the needs of the service. This balance enables you to continue much-needed collaborative working.

Roles require working 35hrs per week, Monday to Friday, 9am to 5pm and 17.5hrs Mon, Tues, Weds.

We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.

Important Dates: Closing date is 19th November 2023, Interviews will take place week beginning 27th November 2023.
Benefits at Glasgow Life
- A holiday allowance of 30 days plus 6.5 public holidays (for full-time roles). This will rise to 35 days after 5 years
- Membership of the Local Government Pension Scheme - which pays 19.3% in employer contributions
- Discounted Glasgow Club membership and money off in our museum shops and online store
- Option to buy extra annual leave
- Cycle-to-work scheme
- Flexible retirement
- Family-friendly policies

Diversity matters at Glasgow Life

**Application Packs**:
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054.

Packs will be posted out to you within 3 working days of receiving your telephone request.

**Further Information**:


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