Customer Service
2 months ago
Magna Group Holdings Limited are a privately-owned company, providing accounting and payroll services to the UK logistics and contracting sectors. Due to business growth, we are looking to recruit a Customer Service & Payroll Administrator, to join our head office in Leeds, City Centre.
This is a full-time role involving a combination of compliance, payroll and customer service. We require a team player with the ability to flex between all 3 disciplines.
**Essential Criteria**:
- Minimum of 6 months customer service and administrative experience.
- Confident telephone manner and excellent written communication skills.
- Ability to work accurately to deadlines and multitask when necessary.
- Self-motivated and able to work on individual initiative.
- Team player and able to establish effective working relationships.
- Sound knowledge of Microsoft Office.
- Excellent organisational skills & high attention to detail.
- High level of numeracy skills.
**Responsibilities (Not Limited to)**:
- Processing Payroll in a timely and accurate manner, including all statutory payments, via a bespoke payroll system.
- Assist with HMRC actions/queries as and when required, including FPS and EPS submissions.
- Registering contractors, via telephone, ensuring all details are obtained for payment.
- Preparing all contractor related administration: offer letters, reference requests and distribution of P45’s & P60.
- Ensuring systems are set up and updated to reflect our current employee base including sick and holiday days, in line with contracts.
- Liaising with clients/contractors daily, to deal with any queries.
- Implementing and managing weekly audits including; Customer expenses, ID and contract compliance.
- Ad hoc queries.
**Benefits**:
- Company Pension.
- 21 plus statutory days Annual Leave (Rising each year of service).
- Casual Dress (Friday).
**Salary**: £23,000.00-£24,000.00 per year
**Benefits**:
- Casual dress
- Company pension
Schedule:
- Day shift
- Monday to Friday
Work Location: One location
Expected start date: 08/05/2023
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