Customer Service

3 weeks ago


Leeds, United Kingdom Search Consultancy Full time

Customer Service in Leeds LS10

**Salary**: £21k - £25k DOE

28 Days Annual Leave + Public Holidays

Hybrid Working Offered from Week 1

Start Date in January

Do you want to be part of a global financial organisation? Are you a customer service advisor looking to progress?

Yes? Then this is the role for you

We're looking for a number of customer service advisors to join a friendly and growing team in south Leeds. Our client wants to make credit work better for all and make positive changes to society.

**What's In It For You?**
- Salary from £21,000 to £25,000 DOE
- 28 Days Annual Leave PLUS Public Holidays, option to purchase an additional 5 days
- Hybrid Working Offered from week 1
- Brilliant Career Progression
- Gorgeous Office very close to motorways
- Free Onsite Parking
- Fantastic Culture with lots of perks along the way
- Life Assurance

**What Will You Be Doing?**
- Actively listen to customers, and respond to them in an empathetic manner.
- Understanding customers' personal situations and effectively providing tailored solutions.
- Developing and agreeing repayment plans, which are bespoke to each customer.
- Directing customers to free advice, when they are in difficult positions.
- Negotiating with customers.

**Who Are We Looking For?**
- Have experience working in call centre, retail, hospitality or customer service/sales environments
- Are friendly and able to be empathetic to customers
- Like to solve problems
- Demonstrate great Communication Skills
- Want to make a difference



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