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Income Officer

2 months ago

Stockport, United Kingdom Stockport Homes Group Full time

**Full Time (37 hours per week)**

**Temporary for 16 months with the possibility to become permanent**

Have you got experience working in a fast-paced customer service role? Do you enjoy talking to people on the phone? Do you thrive working under pressure and find it easy to juggle lots of different responsibilities?

If this sounds like you, then don’t miss this opportunity to join our award-winning income collection team, working for a company that really cares about you and wants you to enjoy coming to work every day

As an Income Officer you will be responsible for the collection of a variety of different income streams; you will need to chase outstanding debts from organisations, companies, home-owners, tenants and other individuals and you will maximise collection by ensuring prompt and effective action where debts remain unpaid.

This role will require you to have a good knowledge of service charge accounts, rent collection and debt collection processes and solutions. It is a performance and target driven role focused on doing the right thing at the right time and delivering a consistent high-quality service.

With lots of on the job learning and development the right person will have the opportunity to really thrive and support the team in continuing to be a sector leader in this area.
- Have experience of delivering excellent customer service in a performance driven role
- Demonstrate the ability to communicate effectively and always recognise the needs of individual customers
- Have experience of effectively managing a demanding workload with conflicting priorities
- Evidence that you can work flexibly to meet the needs of customers and the team

**A Full UK driving license and use of a car for work purposes is also essential for this role.**

If you would like any more information about this vacancy you can contact Leanne Merga, Customer Finance Manager, on 07800618694 or at.

**Closing date: 3rd July 2023**

**Interview date: 12th July 2023

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